Spa Day Terms & Conditions

Prior to booking a Spa Day, or before your visit, we kindly ask you familiarise yourself with our Terms & Conditions.

• Spa Day Experiences are limited to 4-hours.
• Spa Day Experiences include consultation time.
• Weekends supplements apply to day spa and treatments.
• Afternoon Tea upgrade is available, please contact the spa to add this to your package.
• For any bookings made online, the customer will be contacted prior to arrival to take full payment.
• For any bookings made via our Call Centre, a credit or debit card will be taken to secure the booking and payment will be taken on the day.
• All of our spa treatments incur a 100% cancellation fee unless cancelled 48 hours prior to the booking. Bookings made in the 48 hour cancellation period must be pre-paid and are non-refundable.
  

Thank you - we look forward to welcoming you soon!