Spa Day Terms & Conditions

Prior to booking a Spa Day, or before your visit, we kindly ask you familiarise yourself with our Terms & Conditions.

  • Spa Day Experiences are limited to 4-hours.
  • Spa Day Experiences include consultation time.
  • Weekends supplements apply to day spa and treatments.
  • Afternoon Tea upgrade is available, please contact the spa to add this to your package.
  • For any bookings made online, the customer will be contacted prior to arrival to take full payment.
  • For any bookings made via our Call Centre, a credit or debit card will be taken to secure the booking and payment will be taken on the day.
  • Should you need to cancel or reschedule your spa day, charges may apply.  Cancellations made with 48 hours’ notice are subject to a charge of 50% of the scheduled service, any cancellations with 24 hours’ notice or less, are subject to 100% of the scheduled service.

Thank you - we look forward to welcoming you soon!