Clean and Safe
The QHotels Group is proud to be accredited by Shield Safety Group, providing all our staff, customers and suppliers with the confidence that our hotels have been fully assessed and is safe to trade. Each one of our hotels has been individually examined, assessed, and certified by the independent Shield Safety Group as Safe to Trade. For more information on individual hotel assessments, please visit the hotel Clean + Safe landing page.
To find out more about Shield Safety Group, please visit shieldsafety.co.uk.
Our hotel teams are receiving ongoing training and regular updates regarding best practice to ensure your safety as well as that of our staff.
The following measures are in place throughout our hotel, facilities and grounds:
Please observe the current social distancing guidelines
RULE OF 6
Maximum number of 6 people in England and 6 from 2 families in Scotland. Please note – Guests at Slaley Hall must be from the same household when mixing indoors.
Please observe the current guidelines on wearing face coverings in public areas
You will notice increased cleaning throughout your visit with particular attention to key touch points in the bedrooms
HAND SANITATION STATIONS
Stations are available throughout the hotel and all guest areas
All staff are being temperature checked at the beginning of each shift and this is available for guests as required
We will be offering table service only in our restaurants, bars and terraces serving food / beverages. These will all close at 10pm
MINIMAL FOOD HANDLING
The main items used and methods of preparation require the minimal handling
We would prefer payment by credit or debit card
PROTECTIVE RECEPTION SCREENS
Perspex screens are present at reception
All ‘Clean + Safe’ measures in place are subject to change, in line with updated guidance.