Clean + Safe

Our commitment to your safety

Clean and Safe

The QHotels Group is proud to be accredited by Shield Safety Group, providing all our staff, customers and suppliers with the confidence that our hotels have been fully assessed and is safe to trade. Each one of our hotels has been individually examined, assessed, and certified by the independent Shield Safety Group as Safe to Trade. For more information on individual hotel assessments, please visit the hotel Clean + Safe landing page.

To find out more about Shield Safety Group, please visit shieldsafety.co.uk.


Our hotel teams are receiving ongoing training and regular updates regarding best practice to ensure your safety as well as that of our staff.

The following measures are in place throughout our hotel, facilities and grounds: 

   

SOCIAL DISTANCING

Please observe the current social distancing guidelines

FACE COVERINGS

Please observe the current guidelines on wearing face coverings in public areas

 

EXCEPTIONAL CLEANLINESS

You will notice increased cleaning throughout your visit with particular attention to key touch points in the bedrooms

HAND SANITATION STATIONS

Stations are available throughout the hotel and all guest areas

TEMPERATURE CHECKS

All staff are being temperature checked at the beginning of each shift and this is available for guests as required

IN-ROOM MENUS

Restaurants, bars and terraces are all open. Full room service menus available.

DISPOSABLE UTENSILS

Single use disposable cutlery is available

MINIMAL FOOD HANDLING

The main items used and methods of preparation require the minimal handling

CARD PAYMENTS

We would prefer payment by credit or debit card

PROTECTIVE RECEPTION SCREENS

Perspex screens are present at reception

All ‘Clean + Safe’ measures in place are subject to change, in line with updated guidance.