A message from Richard
Temporary Closure – 5th November to 3rd December
Firstly, I hope all our guests and their loved ones are safe and well during these time, it really has and continues to be such a challenging time for everyone.
Following the announcement from the Prime Minister on 31st October, we will be temporarily closing some of our hotels. We expect that this will be for a limited period to support the efforts to control the Covid19 pandemic, reduce infection and save lives.
To provide accommodation for key workers and essential travel, a small number of our hotels will remain open. We have created a snapshot of each hotel’s closure period which we hope will provide assistance should you require accommodation during November, or would like to plan your future stays from 5th December – which we very much welcome!
I want to take this opportunity to thank you for your ongoing support, we really do understand how difficult and frustrating it is for those who have had plans disrupted. I am confident however that when our fabulous hotels do reopen their doors, we will be ready and waiting with our spas, golf courses and leisure facilities for your enjoyment.
If you have a stay booked in November, please do get in touch with our Contact Centre by calling 0330 107 1599 or emailing email@example.com who will be delighted to move your stay to another time, or should you wish to cancel completely, we can of course arrange this. To view our ' Book with Confidence' fully flexible cancellation policy, please click here.
Group Chief Executive