Visiting our hotels
We’re delighted to be open and operating in-line with the latest government guidelines and social distance restrictions. The safety and security of our guests and team members remains our highest priority.
If you have any questions about an upcoming booking, please call 0330 1071599 or email us on stay@qhotels.co.uk.
We currently have a 100% refund guarantee policy in place, to find out more please click here.
Thank you for your support and patience during this time.
GUEST EXPERIENCE
We’ve put special measures in place to ensure you have the most memorable stay
FLEXIBLE BOOKING GUARANTEE
Our promise – discover our fully flexible cancellation and booking policy, including 100% refund guarantee.
CLEAN + SAFE
We have worked hard to develop new measures to ensure a clean and safe environment throughout all of our hotels, grounds and facilities, maintaining the highest standards of cleanliness at all times.
COVID-19 FAQs
Find answers to COVID-19 FAQs and learn more about our hotel policies and commitment to guest safety.