Visiting our hotels
We’re delighted to be open and operating in-line with the latest government guidelines and social distance restrictions. The safety and security of our guests and team members remains our highest priority.
We currently have a 100% refund guarantee policy in place, to find out more please click here.
Thank you for your support and patience during this time.
We’ve put special measures in place to ensure you have the most memorable stay
FLEXIBLE BOOKING GUARANTEE
Our promise – discover our fully flexible cancellation and booking policy, including 100% refund guarantee.
Our leisure clubs across England and Scotland are open.
CLEAN + SAFE
We have worked hard to develop new measures to ensure a clean and safe environment throughout all of our hotels, grounds and facilities, maintaining the highest standards of cleanliness at all times.
Find answers to COVID-19 FAQs and learn more about our hotel policies and commitment to guest safety.