Accessibility at The Park Royal
We aim to provide the highest standards of service to all our
guests and we look forward to welcoming you to the The Park Royal
Hotel and making your stay an enjoyable one. Facilities available
for guests with disability needs are as follows:
Directions to The Park Royal are available by clicking here, or by
calling the hotel on 01925 730706.
As you arrive at The Park Royal, you will find 400 parking
spaces of which 8 are reserved for blue badge holders.These are
located opposite the hotel's main entrance, the conference and
banqueting entrance and the Leisure club entrance. There is also a
turning circle located directly outside the main entrance for
dropping off and picking up only. This has a dropped kerb. There is
a level, paved route from the disabled parking into the hotel where
the main entrance has an automatic door.
If you need assistance with luggage or equipment, our Reception
team are on duty 24 hours.
The Reception desk is located on the ground floor of the hotel
in the entrance lobby. The reception desk is 120 cm high although
check-in can also be completed whilst sitting in the lounge bar or
at the adapted reception desk of 70 cm.
You will be offered a personal check-in service with a full
explanation of the hotel's facilities together with a
familiarisation tour if required. Assistance is available to help
take your luggage to your room. Reception staff will also brief you
on our evacuation policy and please note on your registration card
if assistance is needed in the event of an evacuation.
The following accessible aids are available at Reception:
• Portable Induction Loop for use at Reception
• Vibrating Pad to assist waking guests with hearing disabilities
in the event of a fire alarm
• An evac chair is also available to enable staff to assist with
the emergency evacuation of disabled, if necessary
• Large button telephone
To the left of the main reception are the lifts to the 1st and
2nd floors for bedrooms, our leisure club is located on the ground
The Park Royal has 2 purpose built disabled rooms.
Accessible room (not disabled access)
Items of furniture can also be moved or removed on
Wide door to the bathroom
Horizontal and vertical grab rails and emergency cords for
toilet and bath
One room has a pull down rail only for bath and toilet
Interconnects bedrooms for use by a carer or children
(these rooms have not been adapted)
Short pile carpet
Tiled flooring in bathrooms
Reading lamps provided
24 hour room service
If you would like to specifically book one of our access rooms
please contact our UK call centre on 0845 034 5777
In the event of an emergency a member of the team will assist
with your evacuation if necessary.
Fire evacuation advice is provided on the back of your bedroom
door and a disabled refuge area is situated at the top of each
staircase, in case staff need to summon extra assistance during
There are no steps or slopes on the main corridors and public
areas on the ground floor.
All the restaurant, bar and lounge facilities at The Park Royal
Hotel are located on the ground floor making them easily
All lifts have buttons at standard height.
Accessible toilet facilities are located at reception.
There is good network coverage for mobile phones within the hotel.
All networks work.
Conference, Banqueting & Meeting Rooms
Some of our meeting rooms are located on the ground floor and
are fully accessible from Reception. Other meeting rooms are
located on the lower ground floor and are accessed via the lifts or
staircase, assistance will be arranged with prior notice.
Hearing loops are available upon request in advance. Lighting
can be dimmed where required.
Please notify your conference or banquet organiser for specific
seating or staging requirements.
Accessible toilets are located at Conference and Banqueting
Health Club and Spa
The health club is located on the ground floor. A member of the
health club team will show you the facilities and assist with
access to the swimming pool and spa. A dedicated accessible toilet
and changing area is located within the health club, as well as a
wheel in shower room with drop down seat and appropriate grab
Access to poolside is on the same level and there are steps with
a handrail into the shallow end of the pool. Both the steam room
and sauna are accessible with door widths of 85cm though there is a
step of 12cm on entry. Seating is provided in both.
Topiary courtyard area can be accessed via the glass walkway or
the restaurant which is level and paved.
Alternative means of transport
If not travelling by car, the nearest bus stop is located on
London Road. And the bus routes from here take you to Warrington
An accessible taxi service is available from Town Cars who can
be contacted on 01925 352035, or by our reception team.
The nearest train stations Bank Quay and Warrington Central are
located in Warrington Town Centre just five miles from the hotel.
The town centre is just a ten minute drive from the hotel
Address: Stretton Road, Stretton, Warrington, Cheshire, WA4
Telephone: 01925 730 706 •
Fax: 01925 730 740
Email: [email protected]
Local carers: Rosevilla Care Services Ltd - 01925 232985
Local equipment hire companies: Warrington Disability Partnership
Local public transport numbers: Bus: 01925 634296
Train: Central Station - 0845 6001671 / Bank Quay 0870 789
Local accessible taxi numbers: Town Cars 01925 352035