We aim to provide the highest standards of service to all our
guests and we look forward to welcoming you to The Midland Hotel
and making your stay an enjoyable one. Information regarding the
hotel's accessibility and facilities is below:
The sat nav address to The Midland is 16 Peter Street,
Manchester, M60 2DS, for help call the hotel on 0161 236 3333.
As you arrive at The Midland you will find a lay-by which can be
used for dropping off and picking up (there is a maximum wait time
of 15 minutes) Upon arrival your vehicle can be valet parked at the
Manchester Central NCP Car Park by our concierge team (Hotel Rate
Charged) or alternatively there are 7 disabled parking bays across
the road from the main entrance of the hotel on Mount Street, which
are free for Blue Badge Holders. There is a level paved route from
the disabled parking into the hotel where the main entrance has two
small manually operated revolving doors and an automated side door;
as well as three manually operated wide access doors.
Concierge will be available to valet park your vehicle. If you
need assistance with luggage or equipment our team front of house
team are on duty 24 hours.
The Reception desk is located on the ground floor of the hotel
in the entrance lobby. We do have a reception desk for guests who
arrive in wheelchairs and our Reception team will make this
facility available as required.
You will be offered a personal check-in service with a full
explanation of the hotel's facilities together with a
familiarisation tour if required. Assistance is available to help
take your luggage to your room.
Reception staff will also brief you on our evacuation policy and
please note on your registration card if you feel that you will
require specific assistance in the event of an evacuation.
The following accessible aids are available at Reception:
- Portable Induction Loop for use at Reception
- Large Button Phone
- Vibrating Pad to assist waking guests with hearing disabilities
in the event of a fire alarm
To rear of the Main Reception Foyer are the lifts to all floors
for bedrooms, leisure club and meeting rooms
Appropriate arrangements have been made to allow easy access for
disabled guests to the Octagon Lounge and Wyvern room, The French
and Mr Coopers House & Garden restaurant which are all located
on the ground floor.
All lifts have audible enunciation and tactile buttons at
standard height. There is good network coverage for mobile phones
within the hotel.
Accessible toilet facilities are located within easy reach of
all of our Public and Meeting Room Areas.
The Midland has 10 purpose built disabled rooms situated on the
first, second and third floors. Nineteen of our suites / bedrooms
interconnect to make a double room for use by a carer or children.
Twin and double bed combinations are available.
In the bedroom there is transfer space and turning of at least
120cm either side of beds.
The flooring in our bedrooms is short pile carpet and the
flooring in the bathrooms is tiled. Reading lamps are provided.
Mini-bar fridges are supplied in each room and room service is 24
hours. Items of furniture can also be moved or removed on
The bathrooms are designed with an accessible wheel-in shower /
wall mounted drop down seat and appropriate grab rails. Emergency
pull cords link directly to reception from both the bedroom and
bathroom. Horizontal and vertical grab rails are positioned at the
side of the toilet.
In the event of fire alarm activation these rooms have both a
sounder and a visual flashing light. In the event of an emergency a
member of the team will assist with your evacuation if necessary.
Fire evacuation advice is provided on the back of your bedroom door
and a disabled refuge area is situated on every floor in case staff
need to summon extra assistance during your evacuation.
If you would like to specifically book one of our access rooms
please contact our UK call centre on 0845 034 5777.
Conference, Banqueting & Meeting Rooms
Our Meeting Rooms are located on the First Floor (The Lancaster,
The Rolls, The Royce, The Derby, The Houghton and The Chester); The
Ground Floor (The Alexandra Suite and The Trafford); and the Lower
Ground Floor (The Victoria Suite) and are easily accessible from
Reception. The First Floor Meeting Rooms are easily accessed via
the lifts; The Alexandra Suite (Ground Floor) has a platform stair
lift on its staircase which is accessed from the Reception foyer.
The Petersfield Suite is also accessible by a platform lift down
into the room; this is located at the end of The Auden Way. The
Victoria Suite (Lower Ground Floor) can be accessed via The Main
Hearing loops are available upon request in advance. Lighting
can be dimmed where required. Please notify your conference or
banquet Organiser for specific seating or staging requirements.
Accessible toilets are located within easy reach of all of our
Public Areas, Meeting Rooms and Banqueting Suites
The Spa at The Midland and Leisure
The Spa at The Midland is located on the Lower Ground Floor and
can be accessed via the elevators from all floors. The facilities
are set over one level, with step-free access to poolside,
relaxation space, and changing rooms. Accessible lockers for guests
using wheelchairs are provided, as well as accessible WC and
The upper level of the gym has ramped access to exercise
machines, free weights and hand bike. DDA approved workout plans
have been tailored to our facilities and are available from the spa
Poolside and Sauna/Steam Room also benefit from step-free
access. Seating is provided in both the Sauna and Steam Room and
access into the relaxation pool is via poolside ladders.
Access is facilitated by ramps and handrails at all public
entrances to the hotel.
Alternative means of transport
If not travelling by car the nearest bus stop is on Peter Street
opposite the Free Trade Hall. The nearest MetroLink stop is
Deansgate/Castlefield to the rear of the hotel. The bus and tram
routes will take you to the majority of Manchester's City Centre
and suburbs as well as Manchester Airport and the City's four main
railway stations (Manchester Piccadilly, Oxford Road, Victoria and
An accessible taxi service is available directly outside the
front of the Hotel. You can also book a taxi at our Reception/
The Midland is located 200 yards from the Town Hall and 650
yards from the main Shopping Arcades of the City.
Address: The Midland, 16 Peter Street, Manchester, M60 2DS.
Telephone: 0161 236 3333
Fax: 0161 932 4100
Email: [email protected]
Local equipment hire companies: The Wheelchair Centre, 229
Droylsden Road, Audenshaw, Manchester M34 5ZT.
Tel: 0161-370 2661
Local public transport numbers:
Transport For Greater Manchester Travel Line
Tel: 0871 200 2233
National Rail enquiry service
Tel: 08457 48 49 50
Local accessible taxi numbers: ManTax (All of the fleet are
Tel: 0161 230 3333