Accessibility at The Hampshire Court Hotel
We aim to provide the highest standards of service to all our
guests and we look forward to welcoming you to The Hampshire Court
Hotel and making your stay an enjoyable one. Facilities available
for guests with disability needs are as follows:
Directions to The Hampshire Court Hotel are available by
clicking here, or by calling the hotel on 01256 319 700
As you arrive at The Hampshire Court Hotel, you will find 200
parking spaces of which 5 are reserved for blue badge holders.
These are located to the right of the hotel's main entrance. There
is also a turning circle located directly outside the main entrance
for dropping off and picking up only. This has a dropped kerb.
There is a level, paved route from the disabled parking into the
hotel where the main entrance has an automatic revolving door and
two manual side doors.
Concierge is available for valet parking if required.
If you need assistance with luggage or equipment, our team are on
duty 24 hours to assist you.
The Reception desk is located on the ground floor of the hotel
in the entrance lobby. The reception desk is 110 cm high although
check-in can also be completed whilst sitting in the lobby.
You will be offered a personal check-in service with a full
explanation of the hotel's facilities together with a
familiarisation tour if required. Assistance is available to help
take your luggage to your room.
Reception staff will also brief you on our evacuation policy and
please note on your registration card if assistance is needed in
the event of an evacuation.
The following accessible aids are available at Reception:
• Portable Induction Loop for use at Reception
• Large Button Phone
• Vibrating Pad to assist waking guests with hearing disabilities
in the event of a fire alarm
• An evac chair is also available to enable staff to assist with
the emergency evacuation of disabled, if necessary.
To the left of the main reception are the lifts to all floors
The Hampshire Court Hotel has two purpose built disabled rooms
on the first floor.
In the bedroom there is transfer space and turning of at least
100cm either side of beds. The flooring in bedrooms is short pile
carpet and flooring in bathrooms is tiled. Reading lamps are
provided and room service is 24 hours. Items of furniture can also
be moved or removed on request.
The bathrooms are designed with an accessible shower / wall
mounted drop down seat and appropriate grab rails. Emergency pull
cords link directly to reception from both the bedroom and
bathroom. Horizontal and vertical grab rails are positioned at the
side of the toilet.
If you would like to specifically book one of our access rooms
please contact our UK call centre on 0845 034 5777
In the event of fire alarm activation these rooms have both a
sounder and a visual flashing light. In the event of an emergency a
member of the team will assist with your evacuation if necessary.
Fire evacuation advice is provided on the back of your bedroom door
and a disabled refuge area is situated at the end of each bedroom
corridor in case staff need to summon extra assistance during your
There are no steps or slopes on the main corridors and public
areas on the ground floor.
All the restaurant, bar and lounge facilities at The Hampshire
Court Hotel are located on the ground floor making them easily
All lifts have audible enunciation and tactile buttons at
Accessible toilet facilities are located at the Hampshire
Restaurant and Main Lobby
There is good network coverage for mobile phones within the hotel.
All networks work.
Conference, Banqueting & Meeting Rooms
Our meeting rooms are located on the ground floor and are fully
accessible from Reception. The Churchill room is on the first floor
and is accessed via the lifts or staircase to the left or right of
A hearing loop is available upon request in advance.
Lighting can be dimmed where required.
Please notify your conference or banquet for specific seating or
Accessible toilets are located in the Highclere Lounge, Hampshire
Restaurant and Main Lobby.
Reflections Leisure and Spa
The leisure club is located on the ground floor. A member of the
leisure team will show you the facilities and assist with access to
the swimming pool. If required, a hoist is available to gently
lower you in and out of the pool. A dedicated accessible toilet and
changing area is located within the leisure club, as well as a
wheel in shower room with drop down seat and appropriate grab
rails. Access to poolside is on the same level and there are steps
with a handrail into the shallow end of the pool. Both the steam
room and sauna are accessible with door widths of 85cm though there
is a of 8mm on entry. Seating is provided in both..
The patio area can be accessed via the Brasserie, Restaurant and
Main Lobby which is level and paved.
There are no outdoor facilities.
Alternative means of transport
If not travelling by car, the nearest bus stop is located at the
end of the hotel driveway And the bus routes from here take you to
Basingstoke Town Centre and surrounding areas.
An accessible taxi service is available from Oakview taxis who can
be contacted o 01256 334500
The nearest train station is located 3 miles away in Basingstoke's
Address: Centre Drive, Great Binfields Road, Chineham,
Basingstoke, RG24 8FY
Telephone: 01256 319700
Fax: 01256 319730
Email: hampshirecou[email protected]
Local public transport numbers: Bus/train: 0845 6000650
Local accessible taxi numbers: 01256 334500