Accessibility at The DoubleTree by Hilton Forest Pines Hotel
and Golf Resort
We aim to provide the highest standards of service to all our
guests and we look forward to welcoming you to the Forest Pines
Hotel and making your stay an enjoyable one. Facilities available
for guests with disability needs are as follows:
Directions to Forest Pines Hotel are available by clicking
here, or by calling the hotel on 01652 650770.
As you arrive at Forest Pines Hotel, you will find 400 parking
spaces of which 10 are reserved for blue badge holders. These are
located at the front of reception and on the left hand side of the
car park, another 5 is located in front of the leisure club and on
the left hand side of the events centre. There is also a turning
circle located directly outside the main entrance for dropping off
and picking up only. This has a dropped kerb.
The main entrance has two sets of automatic sliding doors. Manual
side doors are available if required.
If you need assistance with luggage or equipment, our team of
porters are on duty 24 hours.
The Reception desk is located on the ground floor of the hotel
in the entrance lobby. The reception desk is 121cm high although
check-in can also be completed whilst sitting at the seating area
Clip boards are also available for guests who would like to stay
at reception. Assistance is available to
help take your luggage to your room.
Reception staff will also brief you on our evacuation policy and
please note on your registration card if assistance is needed in
the event of an evacuation.
The following accessible aids are available at Reception:
• Portable Induction Loop for use at Reception.
• Vibrating Pad to assist waking guests with hearing
disabilities in the event of a fire alarm.
• An evac chair is also available to enable staff to assist with
the emergency evacuation of disabled, if necessary.
To the left of the main reception are the lifts to the
1st and 2nd floor bedrooms and also to some
meeting rooms. To leisure, golf and the rest of the meeting rooms
and bedrooms go left at reception, turn right and follow the
corridor on. Take a left at the end of the corridor then instantly
on the right is a link corridor to the rest of the Meeting rooms.
Exit that building and straight ahead will be another building to
leisure and golf. For the rest of the bedrooms,carry on down the
corridor then turn left. At the end of the corridor will be another
lift to the remaining bedrooms.
Forest Pines Hotel has 6 purpose built disabled rooms on the
- Interconnects to a double or twin room for use by a carer or
- Transfer space and turning of at least 120cm on one side of the
bed and 60cm on the other side
- Short pile carpet
- Tiled flooring in bathrooms
- Reading lamps provided
- 24 hour room service
- Wet room
- Bathrooms have a wheel-in-shower, wall mounted drop down seat
and grab rails
- Horizontal and vertical grab rails positioned at the side
of the toilet
- Emergency cords link directly to reception from both the
bedroom and bathroom
In the event of an emergency a member of the team will assist
with your evacuation if necessary. Fire evacuation advice is
provided on the back of your bedroom door and a disabled refuge
area is situated in the link corridor in the Tennyson pre
function area and also on the top of the stairs in the events
centre. In case staff needs to summon extra assistance during your
If you would like to specifically book one of our access rooms
please contact our UK call centre on 0845 034 5777
All the restaurant, bar and lounge facilities at in the main
Hotel are located on the ground floor on the same level making them
easily accessible. The restaurant and bar in the leisure building
is located on the first floor serviced by a lift.
Lifts to bedrooms and in the events centre have audible
enunciation and tactile buttons at standard height.
Accessible toilet facilities are located to the right of
reception, in the events centre and in the leisure building.
Conference, Banqueting & Meeting
Some Meeting rooms are on the first floor and are accessed via the
lifts or staircase to the left of reception. We also have meeting
rooms in the events centre which is accessed by a link corridor
from the main hotel. This is located a short distance from
reception along a corridor and up sloping ramps or steps. There is
also a change in level between the hotel and events centre accessed
by a small number of steps or by lift.
Hearing loops are available upon request in advance. Lighting
can be dimmed where required.
Please notify your conference or banquet for specific seating or
Accessible toilets are located at the ground floor and first
floor of the events centre.
Reflections Leisure and Spa
The leisure club is located on the ground floor. A member of the
leisure team will show you the facilities and assist with access to
the swimming pool and spa. If required, a hoist is available to
gently lower you in and out of the pool. A dedicated accessible
toilet and changing area is located within the leisure club, as
well as a wheel in shower room with drop down seat and appropriate
grab rails. Access to poolside is on the same level
and there are steps with a handrail into the shallow end of the
pool. Both the steam room and sauna are accessible with door widths
of 84cm. Seating is provided in both.
The patio area can be accessed via the Conservatory lounge which
is level and paved.
We also have a 27 hole championship golf course. The Golf pro
shop and changing rooms are located on the ground floor in the
leisure building all on the same level. Golf buggies, electric
trolleys and manual trolleys are all available for hire
(subject to availability).
Alternative means of transport
If not travelling by car, the nearest bus stop is located
outside the main entrance take a left and there is one on either
side of the road. And the bus routes from here take you to
Broughton, Brigg andScunthorpe.
An accessible taxi service is available from Kath's taxis who
can be contacted on 01724 270270. The nearest train station is
located at Scunthorpe.
Address: The DoubleTree by Hilton Forest Pines Hotel and Golf
Resort, Ermine Street,
Broughton, Near Brigg, DN20 0AQ
Telephone: 01652 650 770
Fax: 01652 650 495
Email: [email protected]
Local public transport numbers: Bus number
Local accessible taxi numbers: Kath's 01724 270 270