AA 4 Stars
The Doubletree by Hilton Cambridge Belfry
Cambourne, Cambridge, CB23 6BW 01954 714600 Get Directions

Access Statement

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Accessibility at Cambridge Belfry Hotel

We aim to provide the highest standards of service to all our guests and we look forward to welcoming you to The Doubletree by Hilton Cambridge Belfry and making your stay an enjoyable one. Facilities available for guests with disability needs are as follows:


Directions to The Doubletree by Hilton Cambridge Belfry are available by calling the hotel on 01954 714 600. As you arrive at the Hotel, you will find 200 parking spaces of which 5 are reserved for blue badge holders. These are located either side of the hotel's main entrance. There is also a turning circle located directly outside the main entrance for dropping off and picking up only. This has a dropped kerb. There is a level, paved route from the disabled parking into the hotel where the main entrance has an automatic revolving door.

Concierge is available for valet parking if required. If you need assistance with luggage or equipment, our team of porters and concierge are on duty 24 hours.

The Reception desk is located on the ground floor of the hotel in the entrance lobby. The reception desk is 110 cm high although check-in can also be completed whilst sitting at the Sofa in reception.You will be offered a personal check-in service with a full explanation of the hotel's facilities together with a familiarisation tour if required. Assistance is available to help take your luggage to your room.

Reception staff will also brief you on our evacuation policy and please note on your registration card if assistance is needed in the event of an evacuation.
The following accessible aids are available at Reception:
• Portable Induction Loop for use at Reception
• Large Button Phone
• Vibrating Pad to assist waking guests with hearing disabilities in the event of a fire alarm
• An evac chair is also available to enable staff to assist with the emergency evacuation of disabled, if necessary.

To the right of the main reception at the end of the corridor are the lifts to all floors for bedrooms, leisure club and meeting rooms.


The Doubletree by Hilton Cambridge Belfry has 6 purpose built disabled rooms on all floors.

Bedroom Inclusions:
  • Interconnects to a double or twin room for use by a carer or children
  • Transfer space and turning of at least 120cm on one side of the bed
  • Twin or double bed combinations are available
  • Short pile carpet
  • Tiled flooring in bathrooms
  • Reading lamps provided
  • 24 hour room service
  • Items of furniture can also be moved or removed on request.
  • Bathrooms have a wheel-in-shower, wall mounted drop down seat and grab rails and other adapted baths
  • Horizontal and vertical grab rails
  • Combined bath & shower with emergency cords

If you would like to specifically book one of our access rooms please contact our UK call centre on 0845 034 5777

In the event of fire alarm activation these rooms have both a sounder and a visual flashing light. In the event of an emergency a member of the team will assist with your evacuation if necessary. Fire evacuation advice is provided on the back of your bedroom door and a disabled refuge area is situated in all bedroom corridor stairwells, in case staff need to summon extra assistance during your evacuation.

Public areas

There are no steps or slopes on the main corridors and public areas on the ground floor.
All the restaurant, bar and lounge facilities at The Doubletree by Hilton Cambridge Belfry are located on the ground floor making them easily accessible.

All lifts have audible enunciation and tactile buttons at standard height.
Accessible toilet facilities are located near to the bar and reception
There is good network coverage for mobile phones within the hotel. All networks work.

Conference, Banqueting & Meeting Rooms

Our meeting rooms are located on the ground floor and are fully accessible from Reception.
Hearing loops are available upon request in advance. Lighting can be dimmed where required.
Please notify your conference or banquet for specific seating or staging requirements.Accessible toilets are located by the bar and reception

Reflections Leisure and Spa

The leisure club is located on the ground floor. A member of the leisure team will show you the facilities and assist with access to the swimming pool. Access to poolside is on the same level and there are steps with a handrail into the shallow end of the pool. Both the steam room and sauna are accessible with door widths of 85cm though there is a restriction of 8mm on entry. Seating is provided in both.

Outdoor Facilities

The patio area can be accessed via the bar and courtyard doors which are level and paved.
There are no outdoor facilities.

Alternative means of transport

If not travelling by car, the nearest bus stop is located just out the hotel And the bus routes from here take you to Cambridge City Centre.

An accessible taxi service is available from S&P  taxis who can be contacted on 07824494834
The nearest train station is located in St Neots/Royston
The village centre is just 5 minutes walk from the hotel entrance.

Contact Information
Address: The Doubletree by Hilton Cambridge Belfry, Back Lane, Cambourne, Cambridgeshire, CB23 6BW
Telephone: 01954 714 600
Fax:  01954 714 620
Email: [email protected]
Website: www.qhotels.co.uk
Local carers: 01223 715580
Local equipment hire companies: Chatterleys Mobility Centre 01354 694777
Local public transport numbers: Bus Cambus    01223 423578                      train: First Capital Connect 0845 026 4700
Local accessible taxi numbers: Panther Taxis 01223 715 715

Attraction Breaks

Attraction Breaks at The Doubletree by Hilton Cambridge Belfry

Cambridge is the perfect location for an enjoyable traditional British holiday.  Explore our exclusive breaks today.

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Things To Do

Canal Boats

Discover local wildlife

During your stay visit the local nature reserves and see the array of local walks and cycle routes.

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Canal Boats

Punting on the River Cam

Punting is one of Cambridge's chief attractions. Punts are flat-bottomed boats which, because they don't have a
keel, are usually steered with a long pole (about 10 foot long).

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Spa Accessories

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With 7 ESPA treatment rooms offering a full range of heavenly treatments, take some time to relax and indulge during your stay with us.

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Conference & Meetings

Conferences and Meetings at The Doubletree by Hitlon Cambridge Belfry

Choose between 8 spacious conference and meeting rooms offering the flexibility of space for 2 to 250 delegates, ideal for board meetings, your annual conference or training days.

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