Accessibility at the Stratford Manor Hotel
We aim to provide the highest standards of service to all our
guests and we look forward to welcoming you to the Stratford Manor
Hotel and making your stay an enjoyable one. Facilities available
for guests with disability needs are as follows:
Directions to Stratford Manor Hotel are available by clicking
here, or by calling the hotel on 01789 731173
As you arrive at Stratford Manor Hotel, you will find 220 parking
spaces of which four are reserved for blue badge holders. These are
located the left and right hand side of the turning circle opposite
the hotel's main entrance. The turning circle is located directly
outside the main entrance for dropping off and picking up only.
This has a dropped kerb. There is a paved ramp from the disabled
parking into the hotel where the main entrance has an automatic
door and two manual side doors.
A member of the hotel team is available for valet parking if
If you need assistance with luggage or equipment, our team of
porters are on duty 24 hours.
The Reception desk is located on the ground floor of the hotel in
the entrance lobby. The reception desk is 107cm high although
check-in can also be completed whilst sitting in the chairs
opposite the desk.
You will be offered a personal check-in service with a full
explanation of the hotel's facilities together with a
familiarisation tour if required. Assistance is available to help
take your luggage to your room.
Reception staff will also brief you on our evacuation policy and
please note on your registration card if assistance is needed in
the event of an evacuation.
The following accessible aids are available at Reception:
• Portable Induction Loop for use at Reception
• Large Button Phone
• An evac chair is also available to enable staff to assist with
the emergency evacuation of disabled, if necessary.
• Vibrating Pad to assist waking guests with disabilities in the
event of a fire alarm
To either side of the main reception are the lifts and stairs to
the first bedroom blocks, the second block are accessible by stairs
only. The leisure club and main conference rooms are located on the
Stratford Manor Hotel has 5 purpose built disabled
Stratford Manor Hotel has five purpose built disabled rooms on
the first floor. Rooms have either twin or double beds - please
specify your requirements on booking.
In the bedroom there is transfer space and turning of at least
120cm either side of beds. The flooring in bedrooms is short pile
carpet and flooring in bathrooms is tiled. Reading lamps are
provided. Room service is 24 hours. Items of furniture can also be
moved or removed on request.
Two of the five bathrooms are designed with an accessible
wheel-in shower / wall mounted drop down seat and appropriate grab
rails whilst the other disabled rooms have lowered baths. Emergency
pull cords link directly to reception from both the bedroom and
bathroom. Horizontal and vertical grab rails are positioned at the
side of the toilet.
In the event of fire alarm activation these rooms have a
sounder. In the event of an emergency a member of the team will
assist with your evacuation if necessary. Fire evacuation advice is
provided on the back of your bedroom door and a disabled refuge
area is situated at the end of each corridor, in the stair well, in
case a member of staff needs to summon extra assistance during your
If you would like to specifically book one of our access rooms
please contact our UK call centre on 0845 034 5777.
- Transfer space and turning of at least 120cm on either side of
- Short pile carpet
- Tiled flooring in bathrooms
- Reading lamps provided
- 24 hour room service
- Accessible wheel-in shower and wall mounted drop down seat
- Horizontal and vertical grab rails and emergency cords
- Wet room
- Wide doors
There are no steps or slopes on the main corridors and public
areas on the ground floor.
All the restaurant, bar and lounge facilities at the Stratford
Manor Hotel are located on the ground floor making them easily
accessible. There is, however, a raised area in the public bar with
stair only access.
All lifts have tactile buttons at standard height.
Accessible toilet facilities are located in the leisure centre
Conference, Banqueting & Meeting Rooms
Our main meeting rooms are located on the ground floor and are
fully accessible from Reception. There are some meeting rooms on
the first floor, in the conference centre, and are accessed via the
Hearing loops are available upon request in advance. Lighting can
be dimmed where required.
Please notify your conference or banquet for specific seating or
Accessible toilets are located at the leisure centre
Reflections Leisure and Spa
The leisure club is located on the ground floor. A member of the
leisure team will show you the facilities and assist with access to
the swimming pool and spa. If required, a hoist is available to
gently lower you in and out of the pool. A dedicated accessible
toilet and changing area is located within the leisure club. Access
to poolside is on the same level and there are steps with a
handrail into the shallow end of the pool. Both the steam room and
sauna are accessible with door widths of 85cm though there is a
step of 8mm on entry. Seating is provided in both. Panic alarms are
in the gym, steam room, sauna and around the pool side.
The patio area can be accessed via the Stratford suite exit
which is level and paved.
Alternative means of transport
If not travelling by car, the nearest bus stop is located at
main gates where the no. 16 bus route from here takes you to
Stratford-upon-Avon, Warwick and Coventry.
An accessible taxi service is available from 007 taxis who can be
contacted on 01789 414 007
The nearest train station is located in Stratford-upon-Avon.
The town centre is just 10 minutes taxi ride from the hotel
Telephone: 01789 731 173
Fax: 01789 731 131
Email: [email protected]
Local carers: Warwickshire homecare service, Hatton Rock,
Stratford-upon-Avon: 01789 297137
Local equipment hire companies: Shopmobility: 01789414534 -
booking in advance required.
Local public transport numbers:
Buses: Stagecoach busses on 01789 566060 or www.stagecoatch.com
Train: National rail enquiries: 0845748495 or Traveline:
Local accessible taxi numbers: 007 taxis on 01789 414