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AA 4 Stars
Slaley Hall
Slaley Hall, Hexham, NE47 0BX 01434 673 350 Get Directions

Access Statement

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Accessibility at Slaley Hall Hotel

We aim to provide the highest standards of service to all our guests and we look forward to welcoming you to Slaley Hall Hotel and making your stay an enjoyable one. Facilities available for guests with disability needs are as follows:

Arrival
Directions to Slaley Hall are available clicking here link or by calling the hotel on 01434 673350 option 5. As you arrive at Slaley Hall you will drive along a scenic road passing our luxury lodges on the left, carrying further along into our one way system keep on the left lane to access the courtyard and hotel main entrance and take the advantage of our complementary valet parking. Alternatively keep in the right lane and park in one of our many car parks we have over 300 spaces and have 5 disabled spaces along past the Claret Jug restaurant. There is a steep hill from the car parks, the courtyard is for pick up and drop off only, parking is strictly prohibited. The main entrance has an automatic double doors on the left and manual doors on the right. If you require any assistance with luggage or equipment our concierge team are on duty 24 hours.

Reception
The reception desk is located on the second floor of the hotel, from the main entrance you can take the stairs straight ahead or on the left there is a ramp with rest points. The reception desk is 100 cm high although check in can be completed at a lower desk nearby if necessary. Clip boards are available to use if you do not wish to leave the reception area. Assistance is available to help take luggage to your room. Reception staff will also brief you on our evacuation policy, please note on your registration card if assistance is needed in the event of an evacuation.

The following accessible aids are available at reception:

  • An evac chair to assist with any emergency evacuations
  • A wheelchair is available to assist with movements in emergency situations only.

To the left of reception are the lifts giving access to the third floor only, to the right of reception and turning right walking passed the 19th Bar and to the end of the corridor there is a lift giving access to the golf floor, the first floor, the second floor and the third floor. There are various staircases situated around the hotel's quadrant.

Bedrooms
Slaley Hall has three disabled rooms all based on the second floor not far from reception.

If you would like to specifically book one of our access rooms please contact our UK call centre on 0845 034 5777.

Bedroom Inclusions:
  • Transfer space and turning of at least 140cm on one side of the bed and 65cm on the other
  • Short pile carpet
  • Tiled flooring in bathrooms
  • Reading lamps provided
  • 24 hour room service
  • A wheel-in-shower and wall mounted shower seat
  • Wet room


Public areas
The 19th Bar, Hadrian's Brasserie, Duke's Grill and lounge facilities are all situated on the second floor whilst the Claret Jug is located at floor 0. Lifts to bedrooms have tactile buttons at standard height, with the second floor button more pronounced in comparison to the other floors.

Accessible toilet facilities are located behind reception and opposite the Hunting room adjacent to the Claret Jug.

Conference banqueting & meeting rooms
All our meeting rooms are situated on the second floor (same floor as reception) with the exception of the Hunting room which is situated at floor 0 by the Claret Jug.
They are short walks down the corridors from reception. The Hunting room is located on floor 0 which can be accessed by the lift inside the hotel, or alternatively through the golf entrance up the ramp along past the Claret Jug.
Please notify your conference and banqueting reps if you require any assistance at all.

Leisure and spa
The leisure club is located on the ground floor of the hotel, access is via stairs from the hotel, or access can be guided via a lift.
There will be a member of the leisure or reception team on hand at all times to guide you through the facilities that there is available.
Access to the pool is via steps, all of which have hand rails available to use, and the pool depth is 1.2m in the main area of the pool and 0.9m in the area at the bottom of the slide.
Jacuzzi access is via steps up to the Jacuzzi and down into the Jacuzzi water with hand rails available.
Sauna and steam rooms are both located on the top deck area of pool side, with easy access and a door width of 33.5 inch on both, seating is available in both.

Changing room access is via doors with width of 27.5 inch for male and female.

Once in the spa we have a ramp down to the treatment rooms 1-5 or treatment rooms upstairs with a nearby lift or access from main hotel reception

Golf shop
Our golf shop is located on floor 0 next to the Claret Jug, from inside the hotel you can access this from the lift where the Baybridge room is located. From outside of the hotel there is an entrance with a ramp to get to the golf shop and Claret Jug. The golf changing rooms are located further up the corridor from the Golf shop.

Outdoor facilities
The terrace can be accessed from the 19th Bar and Drawing room, this over looks the 18th Hole of our Hunting Course. We also have two 18 hole championship courses, electric trolleys, golf buggies and manual trolleys are available for hire subject to availability.

Alternative means of transport
If not travelling by car to get to our hotel we recommend using a taxi an accessible taxi firm is eco cabs they can be contacted on 01434 600600. The nearest train station is Hexham and the nearest airport is Newcastle airport.

Contact information
Address:
Slaley Hall Hotel
Slaley
Hexham
Northumberland
NE47 0BX

Telephone: 01434 673350
Fax: 01434 673692

Email: [email protected] / [email protected]

Local accessible taxi number eco cabs: 01434 600600 

Attraction Breaks

Attraction Breaks at Slaley Hall

From the many walking trails in the Northumberland Hills, the local towns of Hexham and Corbridge and the bright lights of Newcastle city centre, there is plenty to keep you occupied on your stay at Slaley Hall. Explore our exclusive breaks today.

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Business

Conference & Meetings

Put us to the test and let us help run your successful conference or event. This is business at Slaley Hall.

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Spa

Spa

Let one of our therapists soothe away the daily strain in an instant. This is relaxing at Slaley Hall.

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GOLF

Golf

The challenge is laid down: two championship 18 hole courses to test the best golfing brain. To the victor, the exquisite spoils of the 19th hole. This is golf at its best.

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Things To Do

Things to do

Behind its grand and stately exterior lies an adventurous heart. A stay at Slaley Hall is whatever you want to make of it, but you will never be short of options!

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Slaley Hall OffersView All

  • This Autumn Book Direct & Save 25% off two-night breaks

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  • Autumn Spa Breaks from £105pp

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  • One-night breaks with dinner and wine

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