Accessibility at Slaley Hall Hotel
We aim to provide the highest standards of service to all our
guests and we look forward to welcoming you to Slaley Hall Hotel
and making your stay an enjoyable one. Facilities available for
guests with disability needs are as follows:
Directions to Slaley Hall are available clicking here link or by
calling the hotel on 01434 673350 option 5. As you arrive at Slaley
Hall you will drive along a scenic road passing our luxury lodges
on the left, carrying further along into our one way system keep on
the left lane to access the courtyard and hotel main entrance and
take the advantage of our complementary valet parking.
Alternatively keep in the right lane and park in one of our many
car parks we have over 300 spaces and have 5 disabled spaces along
past the Claret Jug restaurant. There is a steep hill from the car
parks, the courtyard is for pick up and drop off only, parking is
strictly prohibited. The main entrance has an automatic double
doors on the left and manual doors on the right. If you require any
assistance with luggage or equipment our concierge team are on duty
The reception desk is located on the second floor of the hotel,
from the main entrance you can take the stairs straight ahead or on
the left there is a ramp with rest points. The reception desk is
100 cm high although check in can be completed at a lower desk
nearby if necessary. Clip boards are available to use if you do not
wish to leave the reception area. Assistance is available to help
take luggage to your room. Reception staff will also brief you on
our evacuation policy, please note on your registration card if
assistance is needed in the event of an evacuation.
The following accessible aids are available at reception:
- An evac chair to assist with any emergency evacuations
- A wheelchair is available to assist with movements in emergency
To the left of reception are the lifts giving access to the
third floor only, to the right of reception and turning right
walking passed the 19th Bar and to the end of the corridor there is
a lift giving access to the golf floor, the first floor, the second
floor and the third floor. There are various staircases situated
around the hotel's quadrant.
Slaley Hall has three disabled rooms all based on the second floor
not far from reception. One of the disabled rooms has two double
beds for carer's or children, the other two rooms can be made up as
one double bed or twin beds. In the bedroom there is transfer space
and turning of at least 65cm on one side of the bed and a transfer
space and turning of at least 140cm on the other side of the bed.
The flooring in the bedrooms is short pile carpet and flooring in
the bathroom is tiled. Reading lamps are provided and a telephone
is next to the bed on one side. Room service breakfast is available
from 07:00 - 10:00 weekdays and 07:00 - 11:00 weekends, the daytime
menu is served after breakfast until 22:00, afterwards a selection
of cold sandwiches are available. Items of furniture can be taken
out of the room upon request.
In two of our rooms there are wall mounted hand rails around the
toilet and showers. All three of our rooms have walk in showers
suitable to fit a wheelchair. One of our disabled rooms has a wall
mounted shower seat as well. In the event of an emergency a member
of the team will assist with your evacuation if necessary. Fire
evacuation advice is provided on the back of your bedroom door and
the fire assembly point is the car park opposite the large car
The 19th Bar, Hadrian's Brasserie, Duke's Grill and lounge
facilities are all situated on the second floor whilst the Claret
Jug is located at floor 0. Lifts to bedrooms have tactile buttons
at standard height, with the second floor button more pronounced in
comparison to the other floors.
Accessible toilet facilities are located behind reception and
opposite the Hunting room adjacent to the Claret Jug.
Conference banqueting & meeting rooms
All our meeting rooms are situated on the second floor (same floor
as reception) with the exception of the Hunting room which is
situated at floor 0 by the Claret Jug.
They are short walks down the corridors from reception. The
Hunting room is located on floor 0 which can be accessed by the
lift inside the hotel, or alternatively through the golf entrance
up the ramp along past the Claret Jug.
Please notify your conference and banqueting reps if you require
any assistance at all.
Leisure and spa
The leisure club is located on the ground floor of the hotel,
access is via stairs from the hotel, or access can be guided via a
There will be a member of the leisure or reception team on hand at
all times to guide you through the facilities that there is
Access to the pool is via steps, all of which have hand rails
available to use, and the pool depth is 1.2m in the main area of
the pool and 0.9m in the area at the bottom of the slide.
Jacuzzi access is via steps up to the Jacuzzi and down into the
Jacuzzi water with hand rails available.
Sauna and steam rooms are both located on the top deck area of
pool side, with easy access and a door width of 33.5 inch on both,
seating is available in both.
Changing room access is via doors with width of 27.5 inch for male
Once in the spa we have a ramp down to the treatment rooms 1-5 or
treatment rooms upstairs with a nearby lift or access from main
Our golf shop is located on floor 0 next to the Claret Jug, from
inside the hotel you can access this from the lift where the
Baybridge room is located. From outside of the hotel there is an
entrance with a ramp to get to the golf shop and Claret Jug. The
golf changing rooms are located further up the corridor from the
The terrace can be accessed from the 19th Bar and Drawing room,
this over looks the 18th Hole of our Hunting Course. We also have
two 18 hole championship courses, electric trolleys, golf buggies
and manual trolleys are available for hire subject to
Alternative means of transport
If not travelling by car to get to our hotel we recommend using a
taxi an accessible taxi firm is eco cabs they can be contacted on
01434 600600. The nearest train station is Hexham and the nearest
airport is Newcastle airport.
Slaley Hall Hotel
Telephone: 01434 673350
Fax: 01434 673692
Email: [email protected] / [email protected]
Local accessible taxi number eco cabs: 01434 600600