The best day we could have asked for...
I am writing to express our absolute delight in the service that we received not only on the build up to our big day, but the day itself and subsequent days.
I cannot explain enough how excellent Natalie was at assisting us in planning the day, she was constantly available by telephone or email and would always come back really quickly with any answers on questions we needed.
During the planning of the day we were often changing our minds about things, adding extras onto the day, arranging quite a bespoke day (not a package) and overall just throwing lots of curveballs to Natalie, she dealt with them all professionally and perfectly, helping out with every last detail.
Once the day actually came we were assigned our wedding operations team member (Becky) again, we cannot fault Becky’s approach to our day at all. The overall feeling was that nothing was too much to ask, Becky helped put us both at ease from the day before the wedding and throughout the whole weekend, Becky came across as someone who is really hard working and really made the day go as perfectly as we wanted it to, even helping us out with questions for the couple of days after the wedding, whereby we stayed on for an extra night.
In summary, our wedding was absolutely the best day we could have asked for, and a major reason behind that is the attentiveness and professionalism of the team at Mottram Hall, especially Natalie Connor & Becky Woolridge.
Ben and Kate Blayds