Accessibility at Mottram Hall Hotel
We aim to provide the highest standards of service to all our
guests and we look forward to welcoming you to Mottram Hall Hotel
and making your stay an enjoyable one. Facilities available for
guests with disability needs are as follows:
Directions to Mottram Hall are available on
our Directions page or by calling the hotel on 01625
As you arrive at Mottram Hall, you will find 4 parking spaces to
the left of the Hotel which are reserved for disabled drivers, with
another 1 located near to the entrance of our Club and Spa. There
is also a turning circle located directly outside the main entrance
for dropping off and picking up only. The main entrance is a small
door to the left of the building as you look at it.
If you need assistance with luggage or equipment, our team of
porters are on duty 24 hours.
The Reception desk is located on the ground floor of the hotel in
the entrance lobby. The reception desk is 121cm high although
check-in can also be completed whilst sitting at the seating area
in reception; Assistance is available to help take your luggage to
Reception staff will also brief you on our evacuation policy and
please note on your registration card if assistance is needed in
the event of an evacuation.
The following accessible aids are available at Reception:
- Vibrating Pad to assist waking guests with hearing disabilities
in the event of a fire alarm.
- An evac chair is also available to enable staff to assist with
the emergency evacuation of disabled, if necessary.
The following accessible aids are available via
- Bath Board
- Elephant Feet.
There is a lift available, in the Golf Wing of the Hotel.
Mottram Hall Hotel has 3 disabled rooms on the Ground floor.
- One of the bedrooms interconnects to a double room
- The flooring in bedrooms is short pile carpet and flooring in
bathrooms is tiled
- Lowered bed
- Reading lamps are provided
- Room service is 24 hours
- Items of furniture can also be moved or removed on request
- Bathrooms have lowered wash basins; however the baths are not
- Emergency pull cords link directly to reception from the
- A grab bar is positioned at the side of the toilet
- Disabled alarm
In the event of an emergency a member of the team will assist
with your evacuation if necessary. Fire evacuation advice is
provided on the back of your bedroom door and a disabled refuge
area is situated in the link corridor. In case staff needs to
summon extra assistance during your evacuation.
If you would like to specifically book one of our access rooms
please contact our UK call centre on 0845 034 5777.
All the restaurant, bar and lounge facilities at in the main Hotel
are located on the ground floor on the same level making them
Accessible toilet facilities are located to the left of
Conference, Banqueting & Meeting
All Conference, Banqueting and Meeting rooms are on the ground
Hearing loops are available upon request in advance. Lighting can
be dimmed where required.
Please notify your conference or banquet for specific seating or
Accessible toilets are located at the ground floor and first floor
of the events centre.
Access into the Claret Jug is via a ramp to the left of the
building, with access to through either doors at the front of the
building or to the left overlooking the 9th green.
Accessible toilets are located on the same level as the bar and
lounge area to the left of the main front door.
Mottram Club and Spa
Entrance to the Club and Spa is located on the ground floor, up
four stone steps. Access can be gained by using the disabled lift
in the main hotel by St Andrew Suite, A member of the leisure team
will assist you in the operation of the lift.
A member of the leisure team will show you the facilities and
assist with access to the swimming pool and spa. A dedicated
accessible toilet and changing area is located within the leisure
club, as well as a wheel in shower room with drop down seat and
appropriate grab rails. Access to poolside is on the same level and
there are steps with a handrail into the shallow end of the
The patio area can be accessed via the door to the left under the
main staircase, which is level and paved.
We also have an 18 hole championship golf course. The Golf pro
shop and changing rooms are located on the ground floor in the
Claret Jug building all on the same level. Golf buggies, electric
trolleys and manual trolleys are all available for hire (subject to
Alternative means of transport
If not travelling by car, The two nearest train stations are
located at Macclesfield and Wilmslow.
An accessible taxi service is available from Wilmslow Taxis who
can be contacted on 07979 488446.
Address: Mottram Hall Hotel, Wilmslow Road, Mottram St Andrew,
Prestbury, Cheshire SK10 4QT
Telephone: 01625 828135
Email: [email protected]
Local accessible taxi numbers: Wilmslow Taxis 07979