Excellent facilities and faultless service
I have used Crewe Hall conference facilities for our 2 day residential for 7 years now and due to the excellent facilities and faultless service, each time we branch out into a new area we choose to use QHotels.
As always though it is the staff coming face to face with our team and our delegates that truly make the difference. Dawn and the reception team at Crewe Hall can never do enough. The reception team are always on hand to deal with any request from last minute photocopying to ensuring delegates have a seamless experience of checking in and out. The conference days are expertly overseen for us by the floor staff – we often get Alison and she is always so accommodating and helpful.
I will continue to recommend Crewe Hall to anyone looking for a hotel that genuinely cares about the customer experience. The staff clearly enjoy their jobs and are professional and attentive. The rooms offer the Jacobean experience in the old hall but also the new rooms are of a high standard.
Cavelle Priestley-Bird, Director of The Leadership Academy at Edge Hill University, 05 May 2016