Accessibility at the Chesford Grange Hotel
We aim to provide the highest standards of service to all our
guests and we look forward to welcoming you to the Chesford Grange
Hotel and making your stay an enjoyable one. Please ensure you let
us know when making your reservation you require a mobility
impaired room as some of our Manor House rooms are not accessible
by lift. Facilities available for guests with disability
needs are as follows:
Directions to The Chesford Grange Hotel are available by
clicking here, or by calling the hotel on 01926 859331
As you arrive at The Chesford Grange Hotel, you will find 650
parking spaces of which 6 are reserved for blue badge holders.
These are located to the left of the hotel's main entrance and in
front of the event centre entrance. There is also a turning circle
located directly outside the main entrance for dropping off and
picking up only. There is a level, paved route from the disabled
parking into the hotel where the main entrance has an automatic
If you need assistance with luggage or equipment, our team of
porters and concierge are on duty 24 hours.
The Reception desk is located on the ground floor of the hotel in
the entrance lobby. The reception desk is 115 cm high although
check-in can also be completed whilst sitting at a lowered desk at
the right of reception which is only 74cm high.
You will be offered a personal check-in service with a full
explanation of the hotel's facilities together with a
familiarisation tour if required. Assistance is available to help
take your luggage to your room.
Reception staff will also brief you on our evacuation policy and
please note on your registration card if assistance is needed in
the event of an evacuation.
The following accessible aids are available at Reception:
• Portable Induction Loop for use at Reception
• Vibrating Pad to assist waking guests with hearing disabilities
in the event of a fire alarm
• An evac chair is also available to enable staff to assist with
the emergency evacuation of disabled, if necessary.
To the right of the main reception a corridor will take you to
our lifts to all floors for bedrooms and leisure club.
The Chesford Grange Hotel has 6 purpose built disabled rooms on
the ground, third and forth floor. Twin or double bed combinations
In the bedroom there is transfer space and turning of at least
120cm either side of beds. The flooring in bedrooms is short pile
carpet and flooring in bathrooms is tiled. Reading lamps are
provided. Room service is 24 hours and items of furniture can also
be moved or removed on request.
One of our bathrooms is designed with an accessible wheel-in
shower, wall mounted drop down seat and appropriate grab rails.
Emergency pull cords link directly to reception from both the
bedroom and bathroom. Horizontal and vertical grab rails are
positioned at the side of the toilet.
In the event of fire alarm activation these rooms have both a
sounder and a visual flashing light. In the event of an emergency a
member of the team will assist with your evacuation if necessary.
Fire evacuation advice is provided on the back of your bedroom
If you would like to specifically book one of our access rooms
please contact our UK call centre on 0845 034 5777.
There are minimal steps or slopes on the main corridors and
public areas on the ground floor.
All the restaurant, bar and lounge facilities at Chesford Grange
Hotel are located on the ground floor making them easily
accessible. All lifts have audible enunciation and tactile
buttons at standard height. Accessible toilet facilities are
located in the Grange and Event centre. There is fair network
coverage for mobile phones within the hotel.
Conference, Banqueting & Meeting Rooms
Our meeting rooms are located across the hotel and event centre
and are fully accessible from Reception. Some meeting rooms are on
the first floor and can be easily accessed. The Shakespeare
meeting rooms can be accessed via lifts or staircase.
Hearing loops are available upon request in advance. Lighting can
be dimmed where required.
Please notify your conference or banquet organiser for specific
seating or staging requirements.
Accessible toilets are located in the Grange and Events
Reflections Leisure and Spa
We have leisure club facilities however extra assistance maybe
The decked area can be accessed via the river room. There is a
Patio area outside the leisure club providing seating and
Alternative means of transport
If your not travelling by car, the nearest bus stop is just a 5
minute walk from the hotel entrance and the bus routes from here
take you to Coventry, Kenilworth, Warwick, Leamington or
An accessible taxi service is available from reception who can be
contacted on 0 or 500
The nearest train station is located in Leamington Spa or Warwick
Parkway which is just a short drive from the hotel. This
would cost approximately £10 by taxi. The town centre
Kenilworth is just 20 minutes walk from the hotel entrance.
The Chesford Grange Hotel
Telephone: 01926 859331
Fax: 01926 855272
Email: [email protected]
Helping Hands Homecare
8 & 9 Church Street Alcester
0808 180 9455
Local equipment hire companies: Active Mobility
31-33 Oxford Street
Local public transport numbers: Stage coach X17
Local accessible taxi numbers: Airport Express 01926 512221