qhotels
AA 4 Stars
Aldwark Manor Golf & Spa Hotel
Aldwark, Alne, York, YO61 1UF 01347 838 146 Get Directions

Accessibility Statement

View our great offers here!

Accessibility at the Aldwark Manor Hotel

At the Aldwark Manor we aim to provide the highest standards of service to all our guests and we look forward to making your stay an enjoyable one. Facilities available for guests with disability needs are as follows:

Arrival
As you arrive at Aldwark Manor Hotel, you will find approximately 200 parking spaces of which 4 are specifically reserved for blue badge holders. These are located directly outside the hotel's main entrance, and at the rear entrance in our Leisure car park. Should you require any assistance with luggage or equipment, our reception team or porters will be available to assist 24 hours?

 

Reception
The Reception desk is located on the ground floor of the hotel in the entrance lobby. The reception desk is 98 cm high, although check-in can also be completed whilst sitting at a table in the lounge if required.

You will be offered a personal check-in service with a full explanation of the hotel's facilities together with a familiarisation tour and assistance in delivering luggage to your room.

Reception staff will also brief you on our evacuation policy and please note on your registration card if any assistance is needed in the event of an evacuation.

The following accessible aids are available at Reception:

  • Portable Induction Loop for use at Reception
  • Large Button Phone
  • Vibrating Pad to assist waking guests with hearing disabilities in the event of a fire alarm
  • An evacuation chair is also available to enable staff to assist with the emergency evacuation of disabled, if necessary

On entrance to the main lobby, we have a removable metal ramp to assist any guests that may struggle accessing the hotel via steps.

 

Bedrooms
The Aldwark Manor Hotel has 3 purpose-built accessible rooms on the first and second floor. Twin or double bed combinations are available. The flooring in bedrooms is short pile carpet and flooring in bathrooms is tiled.
Reading lamps are provided. Room service is available 24 hours. Items of furniture can also be moved or removed on request.

We have bathrooms that are designed with a wet room with a shower chair, walk-in shower with a shower chair or a bath with grab rails. If you would like to specifically book one of our access rooms please contact our UK call centre on 0845 034 5777.

In the event of an emergency a member of the team will assist with your evacuation if necessary. Fire evacuation advice is provided on the back of your bedroom door and a disabled refuge area is situated in the stairwell in the fire escape near to both accessible rooms.

 

Bedroom Inclusions:
  • Short pile carpet
  • Tiled flooring in bathrooms
  • Reading lamps provided
  • 24 hour room service
  • Wet room with shower chair
  • Walk-in-shower with shower chai

 

Public areas
There are slight slopes in the corridors on the ground floor with stairs and a disabled access lift to access the spa and leisure facilities.

Our Brassiere Restaurant and Squadron Bar is located on the ground floor making them easily accessible, and access to the Squadron Bar outdoor seating area can be gained by using the sloped exit and entrance near the Brassiere Restaurant or by going through our Walsingham Gardens.

The lift has tactile buttons at standard height.

Accessible toilet facilities are located in the main corridor near the bedroom lift on the ground floor.

 

Conference, Banqueting & Meeting Rooms
Our meeting rooms are located on the ground and are fully accessible from Reception. Hearing loops are available upon request in advance, and lighting can be dimmed where required.

Please notify your conference or banqueting for specific seating or staging requirements.

 

Alternative means of transport
If not travelling by car, the nearest bus stop is located in the Aldwark Village. Bus routes and timetables can be given upon request. An accessible taxi service is available from 'Streamline' taxi firm that can be contacted on 01904 656565

The nearest train station is located in the York city centre.

York city centre is a 30 minute drive from the hotel entrance.

 

Contact Information
Address:  Aldwark Manor Golf and Spa Hotel, Aldwark, Near Alne, York, YO61 1UF
Telephone: 01347 838146
Fax: 01347 833950
Website: www.qhotels.co.uk/aldwarkmanor
Local public transport numbers: Stephensons of Easingwold 01347 838990

 

SPA

Spa Stone Treatment

Spa

Allow yourself to be taken to a haven of utter bliss and relaxation with a spa break near York.  Our beautiful spa offers a wide range of treatments and afterwards a dip in the lovely swimming pool will remove all your stresses. 

Find Out More

GOLF

Golf

We have a gently, undulating par 72 golf course. Practice your swing to the beautiful backdrop of the River Ure and North Yorkshire landscape and enjoy a rewarding golf break near York. 

Find Out More

Meetings

Aldwark Manor Barnes Wallis Suite

Conferences and Meetings at Aldwark Manor Golf & Spa Hotel

Choose between 6 spacious conference and meeting rooms - the largest catering for up to 240 delegates, ideal for board meetings, your annual conference or  training days.

Find Out More

Aldwark Manor Golf & Spa Hotel OffersView All

  • This Autumn Book Direct & Save 25% off two-night breaks

    View Offer
  • Autumn Spa Breaks from £105pp

    View Offer
  • One-night breaks with dinner and wine

    View Offer