QHotels has been recognised as one of the top six employers in
the UK hospitality industry by trade bible The Caterer, in its
annual 'Best Places to Work in Hospitality Awards 2017'.
Based on the feedback from anonymous staff questionnaires, the
league tables recognise organisations that put people at the heart
of the business, supporting employee development to deliver
exceptional products and services.
QHotels was praised for its award-winning training programmes,
including its bespoke Hospitality Management Foundation degree.
The accolade is the latest recognising QHotels' commitment to
staff development and retention. In February, the group received
the Distinction in Developing Future Talent award at the national
HR Distinction Awards, and in November 2016 it received three
Springboard Excellence Awards, including one for the best Education
and Industry Partnership.
The Best Places to Work in Hospitality Awards 2017 required more
than 77 per cent of an organisation's employees to have filled in
questionnaires, which were analysed to see how the employer had
performed against a set of national benchmarks.
Key criteria for judging included recognising the needs and
aspirations of its employees and that the organisation ensured
that, "everyone who works for them is happy, motivated and working
toward their own goals."
QHotels was specifically recognised for its "clear remit to
develop talent". In 2016, the group launched its 'Get into Q'
apprenticeship programme with 52 apprentices, and now the group is
looking to recruit a further 100 apprentices this year. The
apprenticeships are available in a range of specialist areas such
as operational management, maintenance, accounts, food and beverage
In addition, QHotels' Professional Hospitality Operations
Management programme is the first qualification of its type to be
provided by a UK hotel group and is awarded by University College
The bespoke hospitality course has given employees a hands-on
education whilst in operational, managerial and sales roles. It is
offered to current employees and external applicants to learn while
they work on a full-time basis.
Michael Purtill, Managing Director at QHotels, said: "This is a
stunning result for QHotels. We put a huge amount of focus on team
development and particularly on finding the right people with the
right attitude, which we can foster, regardless of background or
"The return is an engaged and motivated team that know there are
real opportunities for them to progress their careers with QHotels
and be fully supported by the business. This inspires them to
listen to customers and able to take decisions to help improve the
experience of staying at QHotels and guests recognise and
appreciate that. I'd like to thank the team for their fantastic
effort and this recognition is richly deserved."
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