QHotels will invest over £2.2 million in upgrading Wi-Fi access
and bandwidth across the group's 26 hotels, giving guests a faster,
more reliable connection.
As a result of the upgrade works:
Recognising customers' expectation to always have easy access,
the group's health clubs, spas and restaurants will feature their
own access points, ensuring that connectivity is reliable through
the entire hotel.
The Wi-Fi upgrade starts across the group this spring and is due
to be completed by August 2016.
The improved service will also ensure a fair-share approach to
Wi-Fi access per device, ensuring each phone, laptop or tablet has
an equal share of the Wi-Fi available. Hotel guests frequently have
two or three connected devices each, which is why bandwidth
management will be implemented.
David Kelly, Director of IT for QHotels, said: "These
improvements will ensure that we can provide a fast and reliable
service today, while reassuring customers that we can also meet the
technology requirements of tomorrow's events, conferences and
meetings. We led the market in 2011 in offering free Wi-Fi to
all guests. This year's investment will enable a further
significant increase in bandwidth, speed and connectivity,
exceeding our customer's expectations."
Chris Gaines, Sales Director at QHotels, said "No one wants the
frustration of being away from home on business and being hampered
by technology that's not fit for purpose. Decent connectivity
is non-negotiable and at QHotels we're delighted to be able to
offer our customers Wi-Fi access which is fast, reliable and
available when and where they need it."
Back to news and blog
There are no comments on the post yet. Be the first.
Please enter your email address here so that we can send you our latest offers. We promise not to bombard your inbox but simply keep you up to date with QHotels best offers.