QHotels continues its golden start to the year, with nine venues
in the group achieving the VenueVerdict Gold Standard
Accreditation, as results for the second quarter of the year are
Maintaining its strong performance from Q1 and record results of
2014, QHotels retains nine venues in the group receiving the
accolade, reflecting its focus on service; inspired by its
customers to constantly improve its conference and events
The VenueVerdict Gold Standard Accreditation is based on how likely
event hosts are to recommend a venue for a conference or event. The
research was conducted by BDRC Continental, the UK's largest
independent market research agency.
QHotels Managing Director, Michael Purtill, said: "The VenueVerdict
Accreditation, based on genuine customer feedback and
recommendation, is such an important benchmark for us - that's why
we're constantly looking to innovate and offer new services and
experiences that match our customers' changing tastes and
"Already this year we've launched our Inspirational Training
product and Apple Watch booking incentive, both of which were
inspired by the views of event bookers and delegates.
"We're thrilled to continue into the year with so many hotels
maintaining the gold standard - a true reflection of our focus on
outstanding customer service."
QHotels venues receiving the VenueVerdict Gold Standard
James Bland, Client Services Director at BDRC Continental said:
"QHotels' continued superb performance is testament to the extent
to which they value their customers' opinions and engage with the
feedback they receive to drive service improvement.
"The VenueVerdict programme is completely impartial and
independent, so planners can have confidence that venues accredited
to our Gold Standard truly have their best interests at heart."
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