QHOTELS EXPANDS PORTFOLIO TO 26 HOTELS

QHotels has added six former De Vere Hotels and De Vere Luxury Lodges to its portfolio. The QHotels brand is looking to strengthen its nationwide presence and complement its award winning guest offer with premium golf, spa and leisure facilities.

The five hotels, located across the UK include the Elizabethan-style Dunston Hall in picturesque Norfolk. They will be managed alongside the existing QHotels portfolio of 21 hotels led by Managing Director Michael Purtill and Finance Director Ian Goulding.

Michael Purtill commented: "This is a really positive move that will help drive long-term, sustained growth for the QHotels brand. The 6 hotels are an excellent fit as they are renowned for their first-rate facilities,
catering and service. This aligns with our guest-first ethos and enables us to effectively expand our UK reach.

"We will be working with each hotel on an individual basis to ensure we build on the best of what they have to offer and complementing this with our experience and expertise. This will help to maximise the conference and events potential of each of the hotels, while strengthening our portfolio in terms of a wider golf, spa & leisure offering."

With investment earmarked for each of the ive hotels over the coming months, the hotels will be integrated into the QHotels portfolio.

Michael concluded: "Our first priority is business as usual for the teams and guests, ensuring we fulfil our commitments for existing bookings. We are then looking at where we can invest in developing the hotels to emulate the award winning standards QHotels is renowned for and which drives guest satisfaction and loyalty."

On the 22nd September QHotels was awarded AA Hotel Group of the Year 2014, which recognises
the group's proven track record of offering the very best levels of service, food and accommodation across its range of 21 properties.

Other recognitions includes QHotels being rated No. 1 UK Hotel chain 2013 by independent watchdog,
Which? and, for the second year, awarded 'Recommended Provider' status.  It also landed three prestigious VenueVerdict Brand Awards for Gold Standard Group, No.1 Large Group and Event Sales Enquiry Handling.
 

The former De Vere Hotels, joining the QHotels portfolio, include:
  
  
 1. Dunston Hall, Norwich
 2. Oulton Hall,  Leeds
 3. Mottram Hall, Macclesfield, Cheshire
 4. Slaley Hall, Hexham, Northumberland
 5. Belton Woods, Grantham, Lincolnshire
 

The formerly De Vere Luxury Lodges, are located at Belton Woods and Slaley Hall
 
The six former De Vere Hotels were acquired by Sankaty Advisors, LLC (Sankaty) and Canyon Capital Advisors LLC (Canyon) on Thursday 20thNovember 2014.

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Comments

Alan Gowland

Lets hope QHotels appreciate the stunning suroundings at Slaley and use it to great effect, so excited to see the outcome

20th November 2014 | Reply

QHotels

We couldn't agree more, the setting of Slaley Hall is stunning! On your next visit you will still see the same smiley faces and fantastic customer service at Slaley Hall.

21st November 2014 | Reply

Tricia

Can you clarify, whether the purchase of cameron house also includes the carrick spa and golf resort or whether this has been retained by devere?

21st November 2014 | Reply

QHotels

Morning Tricia, yes we are very happy to confirm that the carrick spa and golf resort are now under QHotels management. Please rest assured that you will still experience the same quality customer service and see the same friendly faces. We hope you will visit us at Cameron House soon.

25th November 2014 | Reply

Hamed

Belton woods is a very nice hotel but needs a lot of money for refurbishments which will be credit to the hotel on the long run.

22nd November 2014 | Reply

QHotels

Hi Hamed, thank you for taking the time to contact us. The satisfaction of our customers is very important to us and we will therefore be looking into the standard of the facilities at each of the new hotels in the near future. We hope that you will visit us at one of the hotels soon.

9th December 2014 | Reply

Peter Holley

I am a member at Oulton Hall Golf Club. What are your aims and objectives to improve and support our facilities?

22nd November 2014 | Reply

QHotels

Hi Peter, thank you for getting in contact with us. We assure you that you will still receive the same great service at the golf club and we will be looking at ways that we can improve facilities at Oulton Hall in great detail over the coming weeks and months. Your feedback as a loyal member of Oulton Hall Golf Club is very much appreciated so please do not hesitate to contact the Director of Golf at Oulton with any suggestions on things that we can improve and make your experience with us even better.

9th December 2014 | Reply

Keith Rastall

I have stayed at Mottram Hall 4 times in the last 2/3 years. My wife and I just came for short breaks Please add my name to any mailing list you have for any of your hotels or inform me of special offers or deals that may become available. I shall watch your development with interest.

23rd November 2014 | Reply

QHotels

Hi Keith, we are delighted that you enjoyed your visits to Mottram Hall. We have added you to our mailing list so that you can keep up to date with all of our latest news and offers and we hope that you will visit us again soon.

9th December 2014 | Reply

ingrid

This hotel is very pricey i'm hoping that Q can do what it does best and bring in some good offers at all new hotels allowing more families to enjoy them.

25th November 2014 | Reply

QHotels

Hi Ingrid, Thanks for your feedback. You’ll be pleased to know we have some great offers coming soon for each of the 6 new hotels, so please do check our website for these, or if you’d like to be added to our mailing list we will email these directly to you. Please let us know when you’re ready. We hope to see you very soon and once again thank you for your feedback.

9th December 2014 | Reply

Zarina

Stayed at Dunston Hall last year and it was awful - lovely surroundings but terrible beds, shabby rooms and poor customer service. Look forward to it coming up to match the other Q Hotels!

2nd December 2014 | Reply

QHotels

Hi Zarina, Thank you for taking the time to contact us. We are very sorry to hear that you feel your experience at Dunston Hall did not reflect its 4-star status. We are thrilled about the 6 new hotels that have just joined our portfolio, and we are looking at ways that we can improve the service, so your feedback, which we have shared with the General Manager at Dunston Hall, is much appreciated. We are working hard to ensure that all of our customers are more than satisfied with the service that they receive at each of the 27 hotels and we hope that you will visit us in the near future. Please do let us know if we can be of any assistance and we will be more than happy to help.

9th December 2014 | Reply

Diane Fowler

I was given a £150 Devere voucher for the 6 named hotels you bought out ,for my 50th birthday ,I have not used them yet ,i an hoping this is still valid and I will be able to enjoy this gift in the coming months? Please confirm Many thanks Diane Fowler

30th December 2014 | Reply

QHotels

Dear Diane, Thank you for your query, we are delighted to confirm that your £150 voucher is still redeemable at any of the 6 former De Vere hotels (Oulton Hall, Dunston Hall, Belton Woods, Mottram Hall, Cameron House and Slaley Hall), subject to the terms and condition stated on the voucher. Please do let us know if you have any further queries and we will be more than happy to help.

6th January 2015 | Reply

Mike Harris

Let's hope they keep the fantastic local fayre on offer at Slayley Hall. I look forward to my bacon sandwich on a fresh Geordie stottie when I play golf there which is more than I can say for my own club who are using a cheap bought in frozen bap!

18th January 2015 | Reply

QHotels

Hi Mike, we're thrilled that you are looking forward to using the golf facilities at Slaley Hall and we hope that we will see you there very soon. The bacon sandwiches at Slaley Hall always seem to go down well and we are certainly looking forward to maintaining such high quality service! Please do not hesitate to contact us with any queries and we will be more than happy to help.

22nd January 2015 | Reply

sandy geddes

delighted you are taking over the 6 De Vere hotels. I have stayed at most of the Q hotels and always been very pleased with the service, standard of accommodation and the food (Forest Pines is my favourite, particularly the course). Please bring the same high standards to these hotels and best wishes.

27th January 2015 | Reply

QHotels

Hi Sandy, we are thrilled that you have enjoyed your past stays at some of our hotels and that you particularly enjoyed the high standards of service. We are very proud of the golf facilities at Forest Pines so we are pleased to hear such great feedback! We will be working hard to ensure that the same level of quality service is attained at our 6 new resorts and we hope that you will come and visit us again soon.

2nd February 2015 | Reply

pamela wickens

When will the new hotels be up and runnlng.

13th February 2015 | Reply

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