We aim to provide the highest standards of service to all our
guests and we look forward to welcoming you to the The Park Royal
and making your stay an enjoyable one. Facilities available for
guests with disability needs are as follows:
Directions to The Park Royal are available by clicking here, or by calling
the hotel on 01925 730706.
As you arrive at The Park Royal, you will find 400 parking spaces
of which 8 are reserved for blue badge holders. These are located
opposite the hotel's main entrance, the conference and banqueting
entrance and the Leisure club entrance. There is also a turning
circle located directly outside the main entrance for dropping off
and picking up only. This has a dropped kerb. There is a level,
paved route from the disabled parking into the hotel where the main
entrance has an automatic door.
If you need assistance with luggage or equipment, our Reception
team are on duty 24 hours.
The Reception desk is located on the ground floor of the hotel in
the entrance lobby. The reception desk is 120 cm high although
check-in can also be completed whilst sitting in the lounge bar or
at the adapted reception desk of 70 cm.
You will be offered a personal check-in service with a full
explanation of the hotel's facilities together with a
familiarisation tour if required. Assistance is available to help
take your luggage to your room.
Reception staff will also brief you on our evacuation policy and
please note on your registration card if assistance is needed in
the event of an evacuation.
The following accessible aids are available at Reception:
• Portable Induction Loop for use at Reception
• Vibrating Pad to assist waking guests with hearing disabilities
in the event of a fire alarm
• An evac chair is also available to enable staff to assist with
the emergency evacuation of disabled, if necessary
• Large button telephone
To the left of the main reception are the lifts to the 1st and 2nd
floors for bedrooms, our leisure club is located on the ground
One of our bedrooms on the ground floor has been adapted with a
wider door to the bathroom and horizontal and vertical grab rails
are positioned at the side of the toilet and bath. We also have
interconnecting bedrooms for use by a carer or children although
these rooms have not been adapted.
The flooring in our bedrooms is short pile carpet and flooring in
bathrooms is tiled. Reading lamps are provided. Room service is 24
hours. Items of furniture can also be moved or removed on
In the event of an emergency a member of the team will assist with
your evacuation if necessary. Fire evacuation advice is provided on
the back of your bedroom door and a disabled refuge area is
situated at the top of each staircase, in case staff need to summon
extra assistance during your evacuation.
There are no steps or slopes on the main corridors and public
areas on the ground floor.
All the restaurant, bar and lounge facilities at The Park Royal
Hotel are located on the ground floor making them easily
All lifts have buttons at standard height.
Accessible toilet facilities are located at reception.
There is good network coverage for mobile phones within the hotel.
All networks work.
Conference, Banqueting & Meeting Rooms
Some of our meeting rooms are located on the ground floor and are
fully accessible from Reception. Other meeting rooms are located on
the lower ground floor and are accessed via the lifts or staircase,
assistance will be arranged with prior notice.
Hearing loops are available upon request in advance. Lighting can
be dimmed where required.
Please notify your conference or banquet organiser for specific
seating or staging requirements.
Accessible toilets are located at Conference and Banqueting
Reflections Leisure and Spa
The leisure club is located on the ground floor. A member of the
leisure team will show you the facilities and assist with access to
the swimming pool and spa. A dedicated accessible toilet and
changing area is located within the leisure club, as well as a
wheel in shower room with drop down seat and appropriate grab
rails. Access to poolside is on the same level and there are steps
with a handrail into the shallow end of the pool. Both the steam
room and sauna are accessible with door widths of 85cm though there
is a step of 12cm on entry. Seating is provided in both.
Topiary courtyard area can be accessed via the glass walkway or
the restaurant which is level and paved.
Alternative means of transport
If not travelling by car, the nearest bus stop is located on
London Road. And the bus routes from here take you to Warrington
An accessible taxi service is available from Town Cars who can be
contacted on 01925 352035, or by our reception team.
The nearest train stations Bank Quay and Warrington Central are
located in Warrington Town Centre just five miles from the
The town centre is just a ten minute drive from the hotel
Local carers: Rosevilla Care Services Ltd - 01925 232985
Local equipment hire companies: Warrington Disability Partnership
Local public transport numbers: Bus: 01925 634296 Train: Central
Station - 0845 6001671 / Bank Quay 0870 789 1234
Local accessible taxi numbers: Town Cars 01925 352035