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Access Statement

Accessibility at The Park Royal Hotel

We aim to provide the highest standards of service to all our guests and we look forward to welcoming you to the The Park Royal Hotel and making your stay an enjoyable one. Facilities available for guests with disability needs are as follows:

Directions to The Park Royal Hotel are available by clicking here, or by calling the hotel on 01925 730706.

As you arrive at The Park Royal Hotel, you will find 400 parking spaces of which 8 are reserved for blue badge holders.These are located opposite the hotel's main entrance, the conference and banqueting entrance and the Leisure club entrance. There is also a turning circle located directly outside the main entrance for dropping off and picking up only. This has a dropped kerb. There is a level, paved route from the disabled parking into the hotel where the main entrance has an automatic door.

If you need assistance with luggage or equipment, our Reception team are on duty 24 hours.

The Reception desk is located on the ground floor of the hotel in the entrance lobby. The reception desk is 120 cm high although check-in can also be completed whilst sitting in the lounge bar or at the adapted reception desk of 70 cm.

You will be offered a personal check-in service with a full explanation of the hotel's facilities together with a familiarisation tour if required. Assistance is available to help take your luggage to your room. Reception staff will also brief you on our evacuation policy and please note on your registration card if assistance is needed in the event of an evacuation.
The following accessible aids are available at Reception:
• Portable Induction Loop for use at Reception
• Vibrating Pad to assist waking guests with hearing disabilities in the event of a fire alarm
• An evac chair is also available to enable staff to assist with the emergency evacuation of disabled, if necessary
• Large button telephone

To the left of the main reception are the lifts to the 1st and 2nd floors for bedrooms, our leisure club is located on the ground floor.


One of our bedrooms on the ground floor has been adapted with a wider door to the bathroom and horizontal and vertical grab rails are positioned at the side of the toilet and bath.

We also have interconnecting bedrooms for use by a carer or children although these rooms have not been adapted.

The flooring in our bedrooms is short pile carpet and flooring in bathrooms is tiled. Reading lamps are provided. Room service is 24 hours. Items of furniture can also be moved or removed on request. In the event of an emergency a member of the team will assist with your evacuation if necessary.

Fire evacuation advice is provided on the back of your bedroom door and a disabled refuge area is situated at the top of each staircase, in case staff need to summon extra assistance during your evacuation.

Public areas

There are no steps or slopes on the main corridors and public areas on the ground floor.

All the restaurant, bar and lounge facilities at The Park Royal Hotel are located on the ground floor making them easily accessible.

All lifts have buttons at standard height.
Accessible toilet facilities are located at reception.
There is good network coverage for mobile phones within the hotel. All networks work.

Conference, Banqueting & Meeting Rooms

Some of our meeting rooms are located on the ground floor and are fully accessible from Reception. Other meeting rooms are located on the lower ground floor and are accessed via the lifts or staircase, assistance will be arranged with prior notice.

Hearing loops are available upon request in advance. Lighting can be dimmed where required.
Please notify your conference or banquet organiser for specific seating or staging requirements.
Accessible toilets are located at Conference and Banqueting reception

Reflections Leisure and Spa

The leisure club is located on the ground floor. A member of the leisure team will show you the facilities and assist with access to the swimming pool and spa. A dedicated accessible toilet and changing area is located within the leisure club, as well as a wheel in shower room with drop down seat and appropriate grab rails.

Access to poolside is on the same level and there are steps with a handrail into the shallow end of the pool. Both the steam room and sauna are accessible with door widths of 85cm though there is a step
of 12cm on entry. Seating is provided in both.

Outdoor Facilities

Topiary courtyard area can be accessed via the glass walkway or the restaurant which is level and paved.

Alternative means of transport

If not travelling by car, the nearest bus stop is located on London Road. And the bus routes from here take you to Warrington Town Centre.

An accessible taxi service is available from Town Cars who can be contacted on 01925 352035, or by our reception team.

The nearest train stations Bank Quay and Warrington Central are located in Warrington Town Centre just five miles from the hotel. The town centre is just a ten minute drive from the hotel entrance.

Contact Information
Address: Stretton Road, Stretton, Warrington, Cheshire, WA4 4NS
Telephone: 01925 730706 •
Fax: 01925 730740

Local carers: Rosevilla Care Services Ltd - 01925 232985
Local equipment hire companies: Warrington Disability Partnership 01925 240064
Local public transport numbers: Bus: 01925 634296  

Train: Central Station - 0845 6001671 / Bank Quay 0870 789 1234
Local accessible taxi numbers: Town Cars 01925 352035

Things to Do

Just 20 minutes from Chester, Liverpool and Manchester you are spoilt for things to see and do whilst visiting The Park Royal.  

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Relax and be refreshed

For the ultimate treat during your stay at The Park Royal, indulge in one of our fabulous treatments of spa packages.

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The Park Royal

Conferences and Meetings at The Park Royal

We have 15 conference and meeting rooms at The Park Royal for up to 400 delegates, ideal for board meetings, training seminars, exhibitions and annual conferences.

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The Park Royal Offers

Join & receive 12 month for the price of 11!

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One-night romantic breaks

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Valid at original 18 spas throughout the UK

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Green Tourism Business Scheme Gold Award VVB15 Venue Verdict Group Gold 2013 VenueVerdict No1 Brand 2013 VenueVerdict Gold Q3 Which? Award Win




QHotels were recognised last night at the Meetings & Incentive Travel (M&IT) Awards, one of the events industry's most important calendar dates.



It has been a record start to the year for QHotels, as the hotel group scooped three of the top hotel accolades from VenueVerdict as well as nine of the group's hotels receiving Gold Standard Accreditations - the most the group has ever received.

Jessica is ‘Outstanding’ at Marketing Cheshire Awards


The Park Royal, one of QHotels' collection of 27 unique and luxury hotels, is celebrating the great service provided by one of its staff members.