We aim to provide the highest standards of service to all our
guests and we look forward to welcoming you to The Midland and
making your stay an enjoyable one. Facilities available for guests
with disability needs are as follows:
Directions to The Midland are available by clicking here, or by calling
the hotel on 0161 236 3333
As you arrive at The Midland you will find parking facilities at
the front of the Hotel two of which are reserved for blue badge
holders. Upon arrival your vehicle can be valet parked at the
Manchester Central NCP Car Park (Hotel Rate Charged) as the front
of the hotel is for dropping off and picking up only. There is a
level paved route from the disabled parking into the hotel where
the main entrance has two revolving doors and an automated side
doors as well as two manually operated wide access doors.
Concierge will be available to valet park your vehicle. If you
need assistance with luggage or equipment our team of Door Staff,
Porters and Concierge are on duty 24 hours.
The Reception desk is located on the ground floor of the hotel in
the entrance lobby. We do have a reception desk for guests who
arrive in wheelchairs and our Reception team will make this
facility available as required.
You will be offered a personal check-in service with a full
explanation of the hotel's facilities together with a
familiarisation tour if required. Assistance is available to help
take your luggage to your room.
Reception staff will also brief you on our evacuation policy and
please note on your registration card if you feel that you will
require specific assistance in the event of an evacuation.
The following accessible aids are available at Reception:
• Portable Induction Loop for use at Reception
• Large Button Phone
• Vibrating Pad to assist waking guests with hearing disabilities
in the event of a fire alarm
To the left hand side of the Main Reception Foyer are the lifts to
all floors for bedrooms, leisure club and meeting rooms.
The Midland has 10 purpose built disabled rooms situated on the
first, second and third floors. Nineteen of our suites / bedrooms
interconnect to make a double room for use by a carer or children.
Twin and double bed combinations are available.
In the bedroom there is transfer space and turning of at least
120cm either side of beds.
The flooring in our bedrooms is short pile carpet and the flooring
in the bathrooms is tiled. Reading lamps are provided. Mini-bar
fridges are supplied in each room and room service is 24 hours.
Items of furniture can also be moved or removed on request.
The bathrooms are designed with an accessible wheel-in shower /
wall mounted drop down seat and appropriate grab rails. Emergency
pull cords link directly to reception from both the bedroom and
bathroom. Horizontal and vertical grab rails are positioned at the
side of the toilet.
In the event of fire alarm activation these rooms have both a
sounder and a visual flashing light. In the event of an emergency a
member of the team will assist with your evacuation if necessary.
Fire evacuation advice is provided on the back of your bedroom door
and a disabled refuge area is situated on every floor in case staff
need to summon extra assistance during your evacuation.
Appropriate arrangements have been made to allow easy access for
disabled guests to the Octagon Lounge, French Restaurant and Wyvern
Bar. The Colony Restaurant which is located on the ground floor is
also easily accessible.
The public telephones are located to the left of Reception on the
GMEX Corridor. There are phones at varying heights and one with a
seat beside it.
All lifts have audible enunciation and tactile buttons at standard
Accessible toilet facilities are located within easy reach of all
of our Public and Meeting Room Areas.
There is good network coverage for mobile phones within the hotel.
All networks work.
Conference, Banqueting & Meeting Rooms
Our Meeting Rooms are located on the First Floor (The Lancaster,
The Rolls, The Royce, The Derby, The Houghton and The Chester); The
Ground Floor (The Alexander Suite); and the Lower Ground Floor (The
Victoria Suite) and are easily accessible from Reception. The First
Floor Meeting Rooms are easily accessed via the lifts; The
Alexander Suite (Ground Floor) has a Disabled Stairlift on its
Staircase that is accessed to the left of Reception. The Victoria
Suite (Lower Ground Floor) can be accessed via The Main Reception
Hearing loops are available upon request in advance. Lighting can
be dimmed where required.
Please notify your conference or banquet Organiser for specific
seating or staging requirements.
Accessible toilets are located within easy reach of all of our
Public Areas, Meeting Rooms and Banqueting Suites
Reflections Leisure and Spa
Our Leisure Club is located on the lower ground floor. A member of
the leisure team will show you the facilities and assist with
access to the swimming pool and spa. Access to the poolside is on
the same level and there are steps with a handrail into the shallow
end of the pool. The sauna's are accessible via the changing rooms
with door widths of 63cm and a step of 8cm in the ladies and 59cm
and 14cm in the Men's. Seating is provided in both.
There are no outdoor facilities.
Alternative means of transport
If not travelling by car the nearest bus/ tram stop is located on
Peter Street/Oxford Road adjacent to the front right hand side of
the Hotel. The bus / tram routes will take you to the majority of
Manchester's City Centre and Suburbia as well as Manchester Airport
and the Cities 4 Main Train Stations (Piccadilly, Oxford Road,
Victoria and Deansgate).
An accessible taxi service is available directly outside the front
of the Hotel. You can also book a taxi at our Reception/ Concierge
The Midland is located within 2 minutes of the Town Hall and the
main Shopping Arcades of the City.
Local equipment hire companies: - The Wheelchair Centre
229 Droylsden Road, Audenshaw, Manchester M34 5ZT.
Tel: 0161-370 2661. Fax: 0161-370 5949.
Local public transport numbers:
Bus:- Manchester Buses, Chorlton Street Central Bus Station &
National Express Coach Services - 0161-242 6040 or 0870 608 2
Train:- National rail enquiry service 08457 48 49 50 - Piccadilly
train station or Manchester Victoria station
Local accessible taxi numbers:- Mantax - 0161 230 3333 - All our
fleet is wheelchair accessible.