Accessibility at Cambridge Belfry Hotel
We aim to provide the highest standards of service to all our
guests and we look forward to welcoming you to the Cambridge Belfry
Hotel and making your stay an enjoyable one. Facilities available
for guests with disability needs are as follows:
Directions to the Cambridge Belfry Hotel are available by
calling the hotel on 01954 714 600. As you arrive at the Hotel, you
will find 200 parking spaces of which 5 are reserved for blue badge
holders. These are located either side of the hotel's main
entrance. There is also a turning circle located directly outside
the main entrance for dropping off and picking up only. This has a
dropped kerb. There is a level, paved route from the disabled
parking into the hotel where the main entrance has an automatic
Concierge is available for valet parking if required. If you
need assistance with luggage or equipment, our team of porters and
concierge are on duty 24 hours.
The Reception desk is located on the ground floor of the hotel
in the entrance lobby. The reception desk is 110 cm high although
check-in can also be completed whilst sitting at the Sofa in
reception.You will be offered a personal check-in service with a
full explanation of the hotel's facilities together with a
familiarisation tour if required. Assistance is available to help
take your luggage to your room.
Reception staff will also brief you on our evacuation policy and
please note on your registration card if assistance is needed in
the event of an evacuation.
The following accessible aids are available at Reception:
• Portable Induction Loop for use at Reception
• Large Button Phone
• Vibrating Pad to assist waking guests with hearing disabilities
in the event of a fire alarm
• An evac chair is also available to enable staff to assist with
the emergency evacuation of disabled, if necessary.
To the right of the main reception at the end of the corridor
are the lifts to all floors for bedrooms, leisure club and meeting
The Cambridge Belfry Hotel has 6 purpose built disabled rooms on
all floors. All of the bedrooms interconnect to a double room for
use by a carer or children. Twin or double bed combinations are
In the bedroom there is transfer space and turning of at least
120cm either side of beds. The flooring in bedrooms is short pile
carpet and flooring in bathrooms is tiled. Reading lamps are
provided. Room service is 24 hours. Items of furniture can also be
moved or removed on request.
The bathrooms are designed with an accessible. Several have
wheel-in shower / wall mounted drop down seat and appropriate grab
rails and other adapted baths. Emergency pull cords link directly
to reception from both the bedroom and bathroom. Horizontal and
vertical grab rails are positioned at the side of the toilet.
In the event of fire alarm activation these rooms have both a
sounder and a visual flashing light. In the event of an emergency a
member of the team will assist with your evacuation if necessary.
Fire evacuation advice is provided on the back of your bedroom door
and a disabled refuge area is situated in all bedroom corridor
stairwells, in case staff need to summon extra assistance during
There are no steps or slopes on the main corridors and public
areas on the ground floor.
All the restaurant, bar and lounge facilities at The Cambridge
Belfry Hotel are located on the ground floor making them easily
All lifts have audible enunciation and tactile buttons at
Accessible toilet facilities are located near to the bar and
There is good network coverage for mobile phones within the hotel.
All networks work.
Conference, Banqueting & Meeting Rooms
Our meeting rooms are located on the ground floor and are fully
accessible from Reception.
Hearing loops are available upon request in advance. Lighting can
be dimmed where required.
Please notify your conference or banquet for specific seating or
staging requirements.Accessible toilets are located by the bar and
Reflections Leisure and Spa
The leisure club is located on the ground floor. A member of the
leisure team will show you the facilities and assist with access to
the swimming pool and spa. If required, a hoist is available to
gently lower you in and out of the pool and spa bath. A dedicated
accessible toilet and changing area is located within the leisure
club, as well as a wheel in shower room with drop down seat and
appropriate grab rails. Access to poolside is on the same level and
there are steps with a handrail into the shallow end of the pool.
Both the steam room and sauna are accessible with door widths of
85cm though there is a restriction of 8mm on entry. Seating is
provided in both.
The patio area can be accessed via the bar and courtyard doors
which are level and paved.
There are no outdoor facilities.
Alternative means of transport
If not travelling by car, the nearest bus stop is located just
out the hotel And the bus routes from here take you to Cambridge
An accessible taxi service is available from S&P taxis
who can be contacted on 07824494834
The nearest train station is located in St Neots/Royston
The village centre is just 5 minutes walk from the hotel
Address: The Cambridge Belfry Hotel, Back Lane, Cambourne,
Cambridgeshire, CB23 6BW
Telephone: 01954 714 600
Fax: 01954 714 620
Local carers: 01223 715580
Local equipment hire companies: Chatterleys Mobility Centre 01354
Local public transport numbers: Bus Cambus 01223
train: First Capital Connect 0845 026 4700
Local accessible taxi numbers: Panther Taxis 01223 715 715