We aim to provide the highest standards of service to all our
guests and we look forward to welcoming you to Forest Pines Hotel
and making your stay an enjoyable one. Facilities available for
guests with disability needs are as follows:
Directions to Forest Pines Hotel are available by clicking here,
or by calling the hotel on 01652 650770.
As you arrive at Forest Pines Hotel, you will find 400 parking
spaces of which 10 are reserved for blue badge holders. These are
located at the front of reception and on the left hand side of the
car park, another 5 is located in front of the leisure club and on
the left hand side of the events centre. There is also a turning
circle located directly outside the main entrance for dropping off
and picking up only. This has a dropped kerb. The main entrance has
two sets of automatic sliding doors. Manual side doors are
available if required.
If you need assistance with luggage or equipment, our team of
porters are on duty 24 hours.
The Reception desk is located on the ground floor of the hotel in
the entrance lobby. The reception desk is 121cm high although
check-in can also be completed whilst sitting at the seating area
in reception; Clip boards are also available for guests who would
like to stay at reception. Assistance is available to help take
your luggage to your room.
Reception staff will also brief you on our evacuation policy and
please note on your registration card if assistance is needed in
the event of an evacuation.
The following accessible aids are available at Reception:
• Portable Induction Loop for use at Reception.
• Vibrating Pad to assist waking guests with hearing disabilities
in the event of a fire alarm.
• An evac chair is also available to enable staff to assist with
the emergency evacuation of disabled, if necessary.
To the left of the main reception are the lifts to the 1st and 2nd
floor bedrooms and also to some of our meeting rooms. To leisure,
golf and the rest of the meeting rooms and bedrooms go left at
reception, turn right and follow the corridor on. Take a left at
the end of the corridor then instantly on the right is a link
corridor to the rest of the Meeting rooms. Exit that building and
straight ahead will be another building to leisure and golf. For
the rest of the bedrooms, carry on down the corridor then turn
left. At the end of the corridor will be another lift to the
Forest Pines Hotel has 6 purpose built disabled rooms on the
Ground floor. One of the bedrooms interconnects to a double room
for use by a carer or children. In the bedroom there is transfer
space and turning of at least 120cm on one side of the bed and a
transfer space and turning of at least 60cm on the other side of
the bed. The flooring in bedrooms is short pile carpet and flooring
in bathrooms is tiled. Reading lamps are provided. Room service is
24 hours. Items of furniture can also be moved or removed on
The bathrooms are designed with an accessible wheel-in shower /
wall mounted drop down seat and appropriate grab rails. Emergency
pull cords link directly to reception from both the bedroom and
bathroom. Horizontal and vertical grab rails are positioned at the
side of the toilet. In the event of an emergency a member of the
team will assist with your evacuation if necessary. Fire evacuation
advice is provided on the back of your bedroom door and a disabled
refuge area is situated in the link corridor in the Tennyson pre
function area and also on the top of the stairs in the events
centre. In case staff needs to summon extra assistance during your
All the restaurant, bar and lounge facilities at in the main Hotel
are located on the ground floor on the same level making them
easily accessible. The restaurant and bar in the leisure building
is located on the first floor serviced by a lift.
Lifts to bedrooms and in the events centre have audible
enunciation and tactile buttons at standard height.
Accessible toilet facilities are located to the right of
reception, in the events centre and in the leisure building.
Conference, Banqueting & Meeting Rooms
Some Meeting rooms are on the first floor and are accessed via the
lifts or staircase to the left of reception. We also have meeting
rooms in the events centre which is accessed by a link corridor
from the main hotel. This is located a short distance from
reception along a corridor and up sloping ramps or steps. There is
also a change in level between the hotel and events centre accessed
by a small number of steps or by lift.
Hearing loops are available upon request in advance. Lighting can
be dimmed where required.
Please notify your conference or banquet for specific seating or
Accessible toilets are located at the ground floor and first floor
of the events centre.
Reflections Leisure and Spa
The leisure club is located on the ground floor. A member of the
leisure team will show you the facilities and assist with access to
the swimming pool and spa. If required, a hoist is available to
gently lower you in and out of the pool. A dedicated accessible
toilet and changing area is located within the leisure club, as
well as a wheel in shower room with drop down seat and appropriate
grab rails. Access to poolside is on the same level and there are
steps with a handrail into the shallow end of the pool. Both the
steam room and sauna are accessible with door widths of 84cm.
Seating is provided in both.
The patio area can be accessed via the Conservatory lounge which
is level and paved.
We also have a 27 hole championship golf course. The Golf pro shop
and changing rooms are located on the ground floor in the leisure
building all on the same level. Golf buggies, electric trolleys and
manual trolleys are all available for hire (subject to
Alternative means of transport
If not travelling by car, the nearest bus stop is located outside
the main entrance take a left and there is one on either side of
the road. And the bus routes from here take you to Broughton, Brigg
An accessible taxi service is available from Kath's taxis who can
be contacted on 01724 270270.
The nearest train station is located at Scunthorpe.
Local public transport numbers: Bus number 4
Local accessible taxi numbers: Kath's 01724 270270