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Access Statement

Chesford Grange Access Statement

We aim to provide the highest standards of service to all our guests and we look forward to welcoming you to Chesford Grange and making your stay an enjoyable one.  Facilities for guests with disability needs are as follows:

Arrival

Directions to Chesford Grange are available by clicking here or by calling the hotel on 01926 859331.

As you arrive at Chesford Grange you will find 650 parking spaces, you will need to enter the hotel by the main reception entrance and not the Events Centre entrance.  You will find five parking spaces to the left of the reception entrance reserved for blue badge holders.  There is a ramp from the disabled parking into the hotel where the main entrance has sliding doors.  If you are attending a conference there is also 5 designated spaces in the Events Centre car park.

A member of the hotel team is available for assistance with luggage or equipment, our porters are on duty 24 hours a day.

Reception

The reception desk is located on the ground floor level of the hotel (we refer to it as level 2).  The reception desk is 115cm high although check in can be completed whilst sitting in the chairs opposite the desk.

You will be offered a personal check - in service with a full explanation of the hotel's facilities together with a familiarisation tour if required.  Assistance is available to help take your luggage to your room.

Reception staff will also brief you on our evacuation policy and please note on your registration card if assistance is needed in the event of an evacuation.

The following accessible aids are available at Reception:

•    Portable induction loop for use at reception
•    Vibrating pad to assist waking guests with disabilities in the event of a fire alarm
•    An evacuation chair is also available to enable staff to assist with am emergency evacuation

The lift and stairs to all bedrooms are located to the right of reception at the end of the corridor on level 2.  The leisure club is located on level 1.

Bedrooms

Chesford Grange has 7 purpose built disabled rooms located on floors 2, 3 and 4, every room has appropriate grab rails and emergency pull cords, one room on the third floor has a walk - in shower.

In the event of a fire alarm evacuation these rooms have a sounder.  In the event of an emergency a member of the team will assist with your evacuation if necessary.  Fire evacuation advice is provided on the back of your bedroom door.

Public Areas

The main Bar and River Room Restaurant are located on level 2 they are easily accessible and the restaurant has a ramp.  Accessible toilet facilities are available in The Grange just ask a member of the team for assistance or directions.

The garden is accessible around the side of the building just ask a member of the team for assistance.

Conference, Banqueting and Meeting Rooms

Our main meeting rooms are located on level 2 and are easily accessible.  There are some meeting rooms on the lower ground floor (Shakespeare Suites) but we have a designated disabled lift to access these.

Lighting can be dimmed where required, please notify your conference or banquet organiser for specific seating or staging requirements which can easily be arranged.

Accessible toilets are located in The Grange.

Reflections Leisure and Spa

The leisure club is on the lower ground floor.  A member of the leisure team will show you the facilities and assist with access to the swimming pool, changing area and spa.

There are steps with a hand rail into the shallow end of the pool.

Alternative means of transport

If not travelling by car, the nearest bus stop is located on the A452 which is the main road the hotel is located off the number 12 bus route will take you to Coventry and the number 17 to Leamington Spa.

The nearest train station is either Warwick Parkway or Leamington Spa.

Local carers:
Warwickshire Homecare Service, Hatton Rock, Stratford upon Avon: 01789 297137
Local equipment hire company:
Shopmobility: 01926 470450

Things To Do

Warwick castle

Warwick Castle

Experience a fantastic fun filled family break at Chesford Grange during the school holidays.

Find out more

SPA

Spa

Our spa offers a range of treatments including facials and massages that will leave you feeling refreshed and revitalised.  Treat yourself and let our therapists work their magic.

Find a treatment

Conferences and Meetings

Flexible space for any event

At Chesford Grange we have 13 spacious conference and meeting rooms - the largest catering for up to 700 delegates, ideal for board meetings, your annual conference or training days.

Enquire today

Chesford Grange Offers

Make Your Next Event a QHotels Event

Free Dedicated Broadband Event Internet

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Fun filled summer breaks

Save up to 40% on two-night breaks plus children stay for free!

View Offer

warwick castle

Warwick Castle Family Fun

Book your family a memorable break

View Offer

Take a look at more offers

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Awards

Green Tourism Business Scheme Gold Award Venue Verdict Group Gold 2013 VenueVerdict No1 Brand 2013 VenueVerdict Gold Standard 2013 QHotels Venue Verdict award Which? Award Win

News

Conference Predictions - 6 Month Review – June 2014

26/06/2014

Claire Rowland, Director of Marketing at QHotels reviews predictions from January and shares her thoughts on conference trends for the next 6 months.

"2014 has been named as the year for recovery for the events & conference industry and we're definitely seeing its affect in our business as enquiries continue to rise and briefs become more tailored with increased spend.

Quality and service are still king but more companies are looking for an event with a difference within faster and short lead booking cycles, reflecting the need for a strong ROI in quality and service.

QHOTELS OFFER COUPLES A GREEN HAPPILY EVER AFTER

25/06/2014

The vows, the dress, the centre pieces and wedding breakfast - all elements of the big day that couples traditionally personalise. This summer QHotels is taking it one step further by offering brides and grooms the chance to tailor their carbon footprint too.

QHOTELS BLURS THE BOUNDARIES FOR WORK & LEISURE

23/06/2014

New Flexible Working Package Launched Targeting Bleisure Guests

As the government extends its flexible working law to all UK employees - meaning anyone will now have the right to request working from home or flexible hours - QHotels has introduced its own Flexible Working package, recognising the changing requirements of guests travelling for business or leisure. 

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