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Happiness Barometer

By QHotels Marketing |  23rd February 2015  |  News  |  Comments 0
Reception

How do you truly test customer satisfaction in your hotels? Award-winning hotel group QHotels has installed a Guest Mood Monitor, placed on reception at two of the hotel group's hotels, Norton Park, in Winchester and The Westerwood Hotel & Golf Resort near Glasgow, to measure how guests are feeling when they check in and out of the hotel.

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A RECORD BREAKING START TO 2015 FOR QHOTELS

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It has been a record start to the year for QHotels, as the hotel group scooped three of the top hotel accolades from VenueVerdict as well as nine of the group's hotels receiving Gold Standard Accreditations - the most the group has ever received.

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QHOTELS EXPANDS PORTFOLIO TO 27 HOTELS

By QHotels Marketing |  20th November 2014  |  News  |  Comments 21

QHotels has added six former De Vere Hotels and De Vere Luxury Lodges to its portfolio. The QHotels brand is looking to strengthen its nationwide presence and complement its award winning guest offer with premium golf, spa and leisure facilities.

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QHOTELS SCOOPS TOP MARKS FOR CUSTOMER SERVICE IN WHICH? UK HOTEL SURVEY

By QHotels Marketing |  30th October 2014  |  Awards News  |  Comments 1
Which

Award winning hotel group, QHotels, has retained its position as a Which? UK Hotel Chain Recommended Provider - recognising the portfolio's combination of exceptional standards in customer service and quality accommodation.

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IOSH at THE WESTERWOOD HOTEL & GOLF RESORT

By QHotels Marketing |  9th October 2014  |  News Conference & Events  |  Comments 0

Last week, The Westerwood Hotel & Golf Resort near Glasgow hosted a one-week conference for 140 delegates with IOSH. Find out why this event was such a success.

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