The Westerwood Hotel & Golf Resort has scored a hat-trick at
The Scottish Hotel of the Year Awards, making this a bumper year
for award wins at the hotel.
The hotel scooped the Business Hotel of the Year Award for the
Glasgow and Clyde region and the Events Team of the Year Award. The
People Management & Motivation Award was also presented to the
hotel's General Manager, Paul Bray.
The four-star hotel and golf resort, near Glasgow, started 2014 in
spectacular fashion by being named the No.1 Hotel in the UK by
VenueVerdict. For three years the Hotel retained the quarterly
VenueVerdict Gold Standard Accreditation - which is based on
customer feedback - showing that delegates and event bookers are
actively recommending the hotel to others.
More good news followed in March, when the team at The Westerwood
Hotel & Golf Resort was honoured with the Customer Service
Excellence award at the Lanarkshire Business Excellence Awards. The
awards celebrate the success and achievements of the Lanarkshire
business community and demonstrate that the team at the hotel is
consistently going the extra mile to deliver tailor made
experiences for each guest.
Paul Bray, The Westerwood Hotel & Golf Resort's General
Manager, said: "Great service is at the heart of our business, so
it means a lot to see all the hard work and dedication that the
team puts into making each guest and delegate's stay memorable and
enjoyable is really paying off.
"I am very proud of the hotel team; we're not only winning praise
externally, but internally too, as we recently received the QHotels
Centre of Excellence Award for consistent high levels of
performance and customer loyalty."
This array of high profile industry awards and accreditations
mirrors our brand success and supports our reputation for putting
the guest at the heart of everything we do. It also explains why we
were named the No.1 Hotel Chain by independent consumer watchdog,