The triumphant brand, which has a
range of 21 unique hotels in locations across the UK, received the
top gong - the Gold Standard Group award, as well as the No.1 Large
Group and the No.1 Hotel award for its Westerwood Hotel and Golf
The Gold Standard Group award is
bestowed upon the brand with the largest amount of Gold Standard
Accreditations at the end of the year, highlighting a commitment
and consistent approach to exemplary service standards. QHotels
achieved 22 Gold Standard Accreditations in 2013.
This is the third consecutive year
that QHotels has been honoured with the No.1 Large Group, an award
for the brand with the highest Net Promoter Score, demonstrating
that event hosts are actively recommending the group.
Managing Director of QHotels,
Michael Purtill commented: "I am immensely proud of what we have
achieved here. Our people are passionate about delivering a
friendly and flexible service, tailored to each individual guest's
need. This is why the VenueVerdict Awards are so important to us,
because they are based on the voice of the event hosts and this
achievement shows we're delivering on quality throughout the event,
from the food served to the hi-tech facilities available.
"It's fair to say that 2013
has been a fantastic award-winning year for us. It was topped off
when the group was named the Which? Best UK Hotel Chain. We can't
wait to see what 2014 has to hold."
The VenueVerdict Awards are based
on rigorous research conducted by BDRC Continental, the UK's
largest independent market research agency and feedback from over
22,000 event hosts across just under 360 venues, and look at how
likely guests are to recommend the venue.
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