For the second year
running, QHotels, the four star hotel group, which has a range of
21 unique hotels in locations across the UK, has scooped the No.1
Brand Award 2012 in VenueVerdict's Large Groups
The Brand Awards are
given to hotel and conferencing groups which have the highest
overall Net Promoter Score, which signifies that guests are
actively recommending QHotels. The award, which is based on
rigorous research conducted by BDRC Continental, the UK's largest
independent market research agency and feedback from over 27,000
customers across just under 400 venues, looks at how likely guests
are to recommend the venue..
Managing Director of QHotels, said: "We're completely dedicated to
making our guests' stays enjoyable, whether they're here for
business or pleasure. It's fantastic that we have been recognised
as number one brand in VenueVerdict's Large Groups category - it's
testament to the hard work of our staff."
In addition to awards
for venue groups, VenueVerdict also recognises individual hotels
and conference venues that deliver consistent exceptional customer
service by honouring Gold Standard Accreditation every quarter.
Four of QHotels' 21 hotels, The Westerwood Hotel and Golf Resort,
The Oxford Belfry, The Stratford and The Park Royal achieved
VenueVerdict Gold Standard Accreditation, five QHotels venues were
rated "Highly Commended" and five more were rated
QHotels offers a range of conference and meeting packages
to suit all budgets, including the Total Meetings Package which has
no hidden costs, enabling bookers to both stay within budget and
enjoy a stress free conference experience. QHotels has gone to
great lengths to accommodate meetings bookers. In December, the
canteen at The Queens hotel in Leeds, was transformed into a gym in
just 14 hours for a UK Sport conference as the company
requested gym facilities for its attending delegates.
Back to news and blog
We held our second Artisans in Action crafts and arts event at Forest Pines on 27/28 April 2013. We were looked after very well by all the hotel staff, cannot fault them. We are booking again for next year for what has, as we had hoped it would, become an annual crafts event.
1st May 2013
We have just returned home from having a wonderful lunch at the Hellidon lakes hotel to celebrate my mothers 80th birthday. Dan and his team were superb. nothing was too much trouble. The food was served lovely and hot and on hot plates too!!. service was with a lovely smile. they discreetly checked all was ok with us and everything unusual we asked for, they delivered. thank you for a fabulous day Hellidon Lakes staff..
29th June 2013
Just a few lines to follow my review of Forest Pines Hotel and to mention Stacey McGovern of accounts who made our 4 day booking so stress and hassle free.Thanks once again,The Sandbach Ryder Cup squad
22nd July 2013
My sister and I just had a lovely weekend break at Norton Park. Nearly everything was wonderful - especially the food.
Just one niggle: I really detest having background music anywhere, and I could not get away from it in the dining room. At breakfast, the waiter kindly turned it off, but at lunch, the manager said it was not possible to escape it. I have to say that this one seemingly trivial detail would be enough to make me not wish to go there again.
28th August 2013
My wife and I have stayed twice at Chesford Grange. Once last year when it was a 'group' weekend and once this year in May. On both occasions we were very pleased with the way we were looked after. The rooms were comfortable, all the staff from the manager down were always obliging and helpful and the food excellent.
9th October 2013
Went on a spa break to Crewe Hall which was fantastic, treatment lovely, food very good. very relaxing. All staff very willing to help especially the Spa Manager Aron who found my lost necklace.
4th March 2014
I am just completing a six day stay at the Leeds Queens....
The desk and concierge are fantastic the dining area has a little way to go.
Rooms well kept.
Very sensitive and anything is possible attitude from most staff.
4th November 2013
Just had an overnight stay with my friend Anne Jackson at the Crewe Hall Hotel a wonderful place we loved it.
21st January 2014
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