Chesford Grange Clinches Gold in First Ever Health Club Awards
Voted for by Leisure Club Members

The leisure club at Chesford Grange in Kenilworth, part of award-winning hotel group QHotels, has been awarded a gold award for the West Midlands Region in the ‘Members Choice Health Club Awards 2011 in recognition of its quality of service and value for money.

Voted for by leisure club members, the inaugural award scheme measures the quality of customer service, facilities and value provided by clubs by asking members to rate them by completing an online questionnaire. Simon Brown who runs the scheme explains "The Members Choice Health Club Awards aim to find out which clubs are providing the most rewarding experience by asking members to rate their club. There’s no better endorsement for a club than from the customers who are using the facilities on a regular basis and that says a huge amount about the way these clubs are run."

Over 16,000 gym members completed a questionnaire between January and March 2011, nominating their club. All clubs were then ranked into 15 regions with up to 10 clubs shortlisted in each region. In a ceremony on 21^st September it was announced that Chesford Grange had scooped the Gold Award in the West Midlands region and that QHotels as a collection had won gold for the ‘Best Medium Chain’ (10 to 30 sites).

Andrew Fox, General Manager at Chesford Grange said "We are delighted to have won a Gold award at the ‘Members Choice Health Club Awards 2011’ and would like to thank all of our members who voted for us. We aim to provide everyone who uses our leisure club, whether they are regular members or hotel guests, with a first rate level of service, state-of-the art equipment and the expert help and advice that they may need when embarking on a fitness programme. The fact that we were nominated for this award by our members shows that we are doing something right, not just here at Chesford Grange but across the whole of QHotels."