Agency Charter

QHotels' Agency Charter represents 3,500 members of one team, who all share the same commitment to our agency clients. 

Our commitment to you. Our Agency Charter:

  • 14 days commission payment from receipt of your invoice
  • 20% off the bill if we fail to deliver
  • Two hour enquiry response time
  • Issues resolved in 24 hours or less. We won't ignore your concerns
  • Plenty of savings to show your client. We always highlight opportunities for savings on all proposals
  • 20% reduction in contracted delegate numbers without penalty 14 days in advance of arrival on training packages
  • Easy to understand terms and conditions written in plain English

In addition, our base commission is now 10% & we pay commission within 14 days!*

 *Terms and conditions apply. 10% is the base commission level for enquiries made after 1st January 2013 only. Does not apply to agents on preferred commission agreements. Commission is paid within 14 days of receipt of invoice to QHotels. 20% reduction in contracted delegates only applies to Training Packages.

Call our events team on 0845 074 0062

Related OffersView All