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Fair usage policy for internet users

Our fantastic free and easy access Wi-Fi service, for all guests and visitors, was launched in July 2011, with a view to providing the best possible service to our wide range of clientele.

The last 18 months have seen an explosion of internet-enabled devices, as well as the rapid growth of applications and content that these devices can run. This has lead to occassions, during peak usage times, whereby lower-bandwidth consumers (e.g. web browsing or emailing) have been adversely affected by higher-bandwidth users (e.g. video streaming).

In view of this, QHotels have now installed a Netequalizer server to manage guest bandwidth. In essence, this means the server constantly monitors guest bandwidth usage at each hotel and if usage rises above 85% of the available capacity, the server will penalise high-bandwidth users.

Utilising this type of technology helps us to ensure each user receives a fair allocation of the available bandwidth and offer the best possible service to our customers.

Any questions about out Wi-Fi fair usage policy? Contact us

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Awards

Venue Verdict Group Gold 2013 VenueVerdict No1 Brand 2013 QHotels Venue Verdict award TripAdvisor Excellence Award 2012 Green Tourism Business Scheme

News

IOSH at THE WESTERWOOD HOTEL & GOLF RESORT

09/10/2014

Last week, The Westerwood Hotel & Golf Resort near Glasgow hosted a one-week conference for 140 delegates with IOSH. Find out why this event was such a success.

QHOTELS STRIKES GOLD IN GROUP'S RECORD AWARD WINNING YEAR

08/10/2014

QHotels continues its gold streak today after receiving another six Gold Standard VenueVerdict Accreditations for the third quarter, boosting its total number of prestigious VenueVerdict awards and accreditations up to 28 in the last 12 months.

THE FRENCH PROVES TO BE THE MIDLAND’S FOUR-TÉ IN AA AWARDS

24/09/2014

The French by Simon Rogan at QHotels' Manchester hotel, The Midland is today celebrating its latest outstanding national accolade after it was awarded its esteemed fourth AA Rosette at the AA Hospitality Awards last night, making The French the city's most awarded restaurant.

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