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Fair usage policy for internet users

Our fantastic free and easy access Wi-Fi service, for all guests and visitors, was launched in July 2011, with a view to providing the best possible service to our wide range of clientele.

The last 18 months have seen an explosion of internet-enabled devices, as well as the rapid growth of applications and content that these devices can run. This has lead to occassions, during peak usage times, whereby lower-bandwidth consumers (e.g. web browsing or emailing) have been adversely affected by higher-bandwidth users (e.g. video streaming).

In view of this, QHotels have now installed a Netequalizer server to manage guest bandwidth. In essence, this means the server constantly monitors guest bandwidth usage at each hotel and if usage rises above 85% of the available capacity, the server will penalise high-bandwidth users.

Utilising this type of technology helps us to ensure each user receives a fair allocation of the available bandwidth and offer the best possible service to our customers.

Any questions about out Wi-Fi fair usage policy? Contact us

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Awards

Venue Verdict Group Gold 2013 VenueVerdict No1 Brand 2013 QHotels Venue Verdict award TripAdvisor Excellence Award 2012 Green Tourism Business Scheme

News

BDMAUK @ The Cheltenham Chase Hotel

17/09/2014

In August, Bangladesh Medical Association UK (BDMAUK) held their 44th conference and family reunion weekend at The Cheltenham Chase Hotel for 120 people. Keith Turnbull, General Manager at The Cheltenham Chase Hotel explains how they made sure this comlex event went without a hitch.

Q MAKE ME FEEL LIKE DANCING

15/09/2014

The first kiss as man and wife, walking hand in hand through a shower of confetti or cutting the wedding cake, key moments that used to capture guests' attention on the big day, now it seems guests are more interested in the couple's moves on the dance floor.

QHotels Takes Conferencing to New Extremes

11/09/2014


QHotels is tapping into the increased interest for unusual and adventurous team-building activities within the conferencing sector, with the launch of its new menu of extreme experiences.  

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