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Fair usage policy for internet users

Our fantastic free and easy access Wi-Fi service, for all guests and visitors, was launched in July 2011, with a view to providing the best possible service to our wide range of clientele.

The last 18 months have seen an explosion of internet-enabled devices, as well as the rapid growth of applications and content that these devices can run. This has lead to occassions, during peak usage times, whereby lower-bandwidth consumers (e.g. web browsing or emailing) have been adversely affected by higher-bandwidth users (e.g. video streaming).

In view of this, QHotels have now installed a Netequalizer server to manage guest bandwidth. In essence, this means the server constantly monitors guest bandwidth usage at each hotel and if usage rises above 85% of the available capacity, the server will penalise high-bandwidth users.

Utilising this type of technology helps us to ensure each user receives a fair allocation of the available bandwidth and offer the best possible service to our customers.

Any questions about out Wi-Fi fair usage policy? Contact us

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Awards

VVGS15 VVS15 VVB15 Venue Verdict Group Gold 2013 VenueVerdict No1 Brand 2013 QHotels Venue Verdict award TripAdvisor Excellence Award 2012 Green Tourism Business Scheme

News

JOIN THE Q – NEW FLEXIBLE MEMBERSHIP PROVIDES

17/03/2015

QHotels, the UK's largest golf resort operator, is inviting golfers to experience its new QFairway club - the country's most flexible golf membership, which gives up to 50 rounds of golf for only £375 along with access
to an impressive 15 golf courses.

Champagne in the room tops list of extravagances on romantic breaks

09/03/2015

New research from AA Hotel Group of the Year 2014-15 QHotels confirms the old saying that the way to your heart is through your stomach, with food and drink topping the list of extravagances on romantic breaks.

QHOTELS CELEBRATES GLITTERING NIGHT AT M&IT AWARDS

04/03/2015

QHotels were recognised last night at the Meetings & Incentive Travel (M&IT) Awards, one of the events industry's most important calendar dates.