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Conference Guarantee

Satisfaction guaranteed or 20% off your final invoice!*

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Our Commitment to you

At QHotels we pride ourselves on our ability to provide expertise and impeccable service from start to finish.

We're so confident that your conference, meeting or event will be a success, when held at QHotels, that we're offering 20% off your final bill if you're not completely happy*.

But don't just take our word for it. Most conference bookers who used us in 2014 actively recommend QHotels. That's why we retained the Gold Standard Group award for the second year running and won No.1 Large Group award for the fourth consecutive year.

Don't hesitate; enquire about holding your event with QHotels today!

QHotels' Conference Guarantee*:

  • Uncompromised high standards every time - 20% off your bill if we fail to deliver
  • Immediate enquiry acknowledgement and comprehensive response within your timeframe
  • Dedicated Events Manager on hand
  • No hidden extras
  • Meeting room set up at least 30 minutes before your event
  • We will deliver messages and faxes to the meeting room or other agreed points within ten minutes of receipt.
  • Refreshment & meals delivered on time - every time
  • Full debrief before you leave and followed up within three days
  • Your accurate bill delivered within three working days


*Terms and conditions apply. Full terms and conditions are below:

  • If any part of your event does not meet our Service Delivery Guarantee, please notify us. If we fail to rectify the situation to your satisfaction, we will deduct 20% from your final invoice.
  • You will receive an immediate acknowledgment to any event enquiry and a response within an agreed timescale that suits you.
  • A Specialist Events Manager will handle all the details of your event, and you will be able to contact them directly at any time.
  • You will not be charged any hidden extras. All prices will be simply presented in plain English, so they are clearly understood.
  • Your meeting room will be set up in the format you request, at least 30 minutes before your event starts, unless agreed otherwise.
  • We will deliver messages and faxes to the meeting room or other agreed points within ten minutes of receipt.
  • All refreshment breaks and meals will start and finish no later than the times specified and agreed before the event.
  • The Events Manager will conduct a debrief with you before you leave, if you wish. Within three days, you will receive a follow-up call to discuss your event and a guarantee to respond to any points raised within 48 hours.
  • We will send your bill no later than three working days after the event. It will clearly reflect the written quotation, plus any extra charges that you have authorised.

Make a Conference Enquiry Today!

Awards

VVGS15 VVS15 VVB15 Venue Verdict Group Gold 2013 VenueVerdict No1 Brand 2013 QHotels Venue Verdict award TripAdvisor Excellence Award 2012 Green Tourism Business Scheme

News

Food fit for a king: Norton Park celebrates new BBC series Wolf Hall

22/01/2015

To celebrate the start of the much anticipated BBC series, Wolf Hall, a Winchester hotel is offering guests the opportunitity to experience traditional Tudor dining with all the trimmings.

A RECORD BREAKING START TO 2015 FOR QHOTELS

16/01/2015

It has been a record start to the year for QHotels, as the hotel group scooped three of the top hotel accolades from VenueVerdict as well as nine of the group's hotels receiving Gold Standard Accreditations - the most the group has ever received.

Hotel Addresses Decline In Old-Fashioned Romance

16/01/2015

As the world becomes more tech savvy, we now choose to woo our loved ones via a tweet* but this digital dating approach is playing havoc with our romance skills. To celebrate Valentine's Day, QHotels has introduced Qpid - an incognito romance expert to help guests brush up on their romantic skills.

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