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Conference Guarantee

Satisfaction guaranteed or 20% off your final invoice!*

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Our Commitment to you

At QHotels we pride ourselves on our ability to provide expertise and impeccable service from start to finish.

We're so confident that your conference, meeting or event will be a success, when held at QHotels, that we're offering 20% off your final bill if you're not completely happy*.

But don't just take our word for it. Most conference bookers who used us in 2014 actively recommend QHotels. That's why we retained the Gold Standard Group award for the second year running and won No.1 Large Group award for the fourth consecutive year.

Don't hesitate; enquire about holding your event with QHotels today!

QHotels' Conference Guarantee*:

  • Uncompromised high standards every time - 20% off your bill if we fail to deliver
  • Immediate enquiry acknowledgement and comprehensive response within your timeframe
  • Dedicated Events Manager on hand
  • No hidden extras
  • Meeting room set up at least 30 minutes before your event
  • We will deliver messages and faxes to the meeting room or other agreed points within ten minutes of receipt.
  • Refreshment & meals delivered on time - every time
  • Full debrief before you leave and followed up within three days
  • Your accurate bill delivered within three working days


*Terms and conditions apply. Full terms and conditions are below:

  • If any part of your event does not meet our Service Delivery Guarantee, please notify us. If we fail to rectify the situation to your satisfaction, we will deduct 20% from your final invoice.
  • You will receive an immediate acknowledgment to any event enquiry and a response within an agreed timescale that suits you.
  • A Specialist Events Manager will handle all the details of your event, and you will be able to contact them directly at any time.
  • You will not be charged any hidden extras. All prices will be simply presented in plain English, so they are clearly understood.
  • Your meeting room will be set up in the format you request, at least 30 minutes before your event starts, unless agreed otherwise.
  • We will deliver messages and faxes to the meeting room or other agreed points within ten minutes of receipt.
  • All refreshment breaks and meals will start and finish no later than the times specified and agreed before the event.
  • The Events Manager will conduct a debrief with you before you leave, if you wish. Within three days, you will receive a follow-up call to discuss your event and a guarantee to respond to any points raised within 48 hours.
  • We will send your bill no later than three working days after the event. It will clearly reflect the written quotation, plus any extra charges that you have authorised.

Make a Conference Enquiry Today!

Awards

VVGS15 VVS15 VVB15 Venue Verdict Group Gold 2013 VenueVerdict No1 Brand 2013 QHotels Venue Verdict award TripAdvisor Excellence Award 2012 Green Tourism Business Scheme

News

The Midland opens its first luxury spa

28/04/2015

Situated in the very heart of Manchester, accessed from Mount Street, rises the City's glamorous new spa - The Spa at The Midland - a private city hideaway steeped in luxury where relaxation is taken seriously and stress immediately melts away. Opening on 6th June 2015 and now available for bookings, The Spa at The Midland is set to become an important spa and wellbeing escape for locals and regional visitors with ambitions to be the 'go to' day spa in the city.

The Spa at The Midland recruits its award winning Spa Team

28/04/2015

The Spa at The Midland has recruited a strong and passionate team of experts with a wealth of experience in Manchester and the spa industry. The team headed by Director of Spa, Helena Grzesk aims to deliver an unparalleled level of service in a luxury and calming environment, never experienced before in Manchester making The Spa at The Midland the 'go to' day spa destination.

JOIN THE Q – NEW FLEXIBLE MEMBERSHIP PROVIDES

17/03/2015

QHotels, the UK's largest golf resort operator, is inviting golfers to experience its new QFairway club - the country's most flexible golf membership, which gives up to 50 rounds of golf for only £375 along with access
to an impressive 15 golf courses.