Conference Guarantee

Satisfaction guaranteed or 20% off your final invoice!*

Our Commitment to you

At QHotels we pride ourselves on our ability to provide expertise and impeccable service from start to finish.

We're so confident that your conference, meeting or event will be a success, when held at QHotels, that we're offering 20% off your final bill if you're not completely happy*.

But don't just take our word for it. Most conference bookers who used us in 2014 actively recommend QHotels. That's why we retained the Gold Standard Group award for the second year running and won No.1 Large Group award for the fourth consecutive year.

Don't hesitate; enquire about holding your event with QHotels today!

QHotels' Conference Guarantee*:

  • Uncompromised high standards every time - 20% off your bill if we fail to deliver
  • Immediate enquiry acknowledgement and comprehensive response within your timeframe
  • Dedicated Events Manager on hand
  • No hidden extras
  • Meeting room set up at least 30 minutes before your event
  • We will deliver messages and faxes to the meeting room or other agreed points within ten minutes of receipt.
  • Refreshment & meals delivered on time - every time
  • Full debrief before you leave and followed up within three days
  • Your accurate bill delivered within three working days

*Terms and conditions apply. Full terms and conditions are below:

  • If any part of your event does not meet our Service Delivery Guarantee, please notify us. If we fail to rectify the situation to your satisfaction, we will deduct 20% from your final invoice.
  • You will receive an immediate acknowledgment to any event enquiry and a response within an agreed timescale that suits you.
  • A Specialist Events Manager will handle all the details of your event, and you will be able to contact them directly at any time.
  • You will not be charged any hidden extras. All prices will be simply presented in plain English, so they are clearly understood.
  • Your meeting room will be set up in the format you request, at least 30 minutes before your event starts, unless agreed otherwise.
  • We will deliver messages and faxes to the meeting room or other agreed points within ten minutes of receipt.
  • All refreshment breaks and meals will start and finish no later than the times specified and agreed before the event.
  • The Events Manager will conduct a debrief with you before you leave, if you wish. Within three days, you will receive a follow-up call to discuss your event and a guarantee to respond to any points raised within 48 hours.
  • We will send your bill no later than three working days after the event. It will clearly reflect the written quotation, plus any extra charges that you have authorised.

Call our events team on 0845 074 0062

Business Travel

When you're working away from home, you demand a professional hotel with impeccable service, great facilities and above all convenience! Here at QHotels, we are experts in catering for our corporate clientele and take pride in delivering a home-away-from-home experience, whilst ensuring a professional standard.

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Event Types

Located across the UK, QHotels 27 venues are ideally set up to cater for a wide range of events. Whether you need to hire a room for an interview or meeting, or exclusive use of a hotel for team building over several days, we can provide excellent packages at competitive rates.

View All Event Types

Free Wi-Fi and dedicated broadband internet

Following an IT investment of £1.7 million, QHotels is proud to offer free Wi-Fi internet access throughout our hotels and we are the first hotel group in the UK to be able to offer up to 90 Mbps of dedicated bandwidth*.

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HBAA - The Hotel Booking Agency

Here at QHotels, we are happy to announce that we're offical HBAA Venue Members.
What are HBA's? HBAs are businesses that specialise in the procurement of accommodation, conference and event facilities and services in the UK on behalf of clients. The HBAA is the association that supports them and the hotel and venue companies they work with. Since 1997, the HBAA has been helping both businesses and individuals within them to strive for ever higher professional standards.

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