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Agency Charter

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QHotels' Agency Charter represents 3,500 members of one team, who all share the same commitment to our agency clients.

 

Our commitment to you. Our Agency Charter:

  • 14 days commission payment from receipt of your invoice
  • 20% off the bill if we fail to deliver
  • Two hour enquiry response time
  • Issues resolved in 24 hours or less. We won't ignore your concerns
  • Plenty of savings to show your client. We always highlight opportunities for savings on all proposals
  • 20% reduction in contracted delegate numbers without penalty 14 days in advance of arrival on training packages
  • Easy to understand terms and conditions written in plain English

In addition, our base commission is now 10% & we pay commission with 14 days!*


 *Terms and conditions apply. 10% is the new base commission level for enquiries made after 1st January 2013 only. Does not apply to agents on preferred commission agreements. Commission is paid within 14 days of receipt of invoice to QHotels. 20% reduction in contracted delegates only applies to Training Packages.

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Awards

Venue Verdict Group Gold 2013 VenueVerdict No1 Brand 2013 QHotels Venue Verdict award TripAdvisor Excellence Award 2012 Green Tourism Business Scheme

News

The Power of Brain Food

21/08/2014

Delegates feeling lethargic is now a thing of the past with our energising new conference menus.

Pearls of Wisdom Profile Blog – Joanne Barratt

06/08/2014

QHotels Group Operations Manager, Joanne Barratt, talks about how important a strong team culture is in maintaining excellent standards and achieving great results within the Conference & Events sector.

Engage4Life @ Stratford Manor

06/08/2014

Stratford Manor hosted two one-week conferences for 160 young delegates for Engage4Life, managing the group's bespoke requirements while maintaining high levels of service for all the hotel's other guests.    

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