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Agency Charter

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QHotels' Agency Charter represents 3,500 members of one team, who all share the same commitment to our agency clients.

 

Our commitment to you. Our Agency Charter:

  • 14 days commission payment from receipt of your invoice
  • 20% off the bill if we fail to deliver
  • Two hour enquiry response time
  • Issues resolved in 24 hours or less. We won't ignore your concerns
  • Plenty of savings to show your client. We always highlight opportunities for savings on all proposals
  • 20% reduction in contracted delegate numbers without penalty 14 days in advance of arrival on training packages
  • Easy to understand terms and conditions written in plain English

In addition, our base commission is now 10% & we pay commission within 14 days!*


 *Terms and conditions apply. 10% is the new base commission level for enquiries made after 1st January 2013 only. Does not apply to agents on preferred commission agreements. Commission is paid within 14 days of receipt of invoice to QHotels. 20% reduction in contracted delegates only applies to Training Packages.

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Awards

VVGS15 VVS15 VVB15 Venue Verdict Group Gold 2013 VenueVerdict No1 Brand 2013 QHotels Venue Verdict award TripAdvisor Excellence Award 2012 Green Tourism Business Scheme

News

QHotels’ Carrick Spa voted Britain’s best luxury resort spa

26/05/2015

The Carrick Spa at Cameron House, Loch Lomond has been crowned Best Luxury Resort Spa in the UK in the World Luxury Spa Awards announced this month.

The award, voted for by spa guests and industry leaders, announced the Carrick Spa as Britain's best for luxury, cementing its reputation as the perfect setting to unwind, relax and indulge in pure luxury.

The Midland opens its first luxury spa

28/04/2015

Situated in the very heart of Manchester, accessed from Mount Street, rises the City's glamorous new spa - The Spa at The Midland - a private city hideaway steeped in luxury where relaxation is taken seriously and stress immediately melts away. Opening on 6th June 2015 and now available for bookings, The Spa at The Midland is set to become an important spa and wellbeing escape for locals and regional visitors with ambitions to be the 'go to' day spa in the city.

The Spa at The Midland recruits its award winning Spa Team

28/04/2015

The Spa at The Midland has recruited a strong and passionate team of experts with a wealth of experience in Manchester and the spa industry. The team headed by Director of Spa, Helena Grzesk aims to deliver an unparalleled level of service in a luxury and calming environment, never experienced before in Manchester making The Spa at The Midland the 'go to' day spa destination.