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Agency Charter

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QHotels' Agency Charter represents 3,500 members of one team, who all share the same commitment to our agency clients.

 

Our commitment to you. Our Agency Charter:

  • 14 days commission payment from receipt of your invoice
  • 20% off the bill if we fail to deliver
  • Two hour enquiry response time
  • Issues resolved in 24 hours or less. We won't ignore your concerns
  • Plenty of savings to show your client. We always highlight opportunities for savings on all proposals
  • 20% reduction in contracted delegate numbers without penalty 14 days in advance of arrival on training packages
  • Easy to understand terms and conditions written in plain English

In addition, our base commission is now 10% & we pay commission within 14 days!*


 *Terms and conditions apply. 10% is the new base commission level for enquiries made after 1st January 2013 only. Does not apply to agents on preferred commission agreements. Commission is paid within 14 days of receipt of invoice to QHotels. 20% reduction in contracted delegates only applies to Training Packages.

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Awards

Venue Verdict Group Gold 2013 VenueVerdict No1 Brand 2013 QHotels Venue Verdict award TripAdvisor Excellence Award 2012 Green Tourism Business Scheme

News

QHOTELS SCOOPS TOP MARKS FOR CUSTOMER SERVICE IN WHICH? UK HOTEL SURVEY

30/10/2014

Award winning hotel group, QHotels, has retained its position as a Which? UK Hotel Chain Recommended Provider - recognising the portfolio's combination of exceptional standards in customer service and quality accommodation.

IOSH at THE WESTERWOOD HOTEL & GOLF RESORT

09/10/2014

Last week, The Westerwood Hotel & Golf Resort near Glasgow hosted a one-week conference for 140 delegates with IOSH. Find out why this event was such a success.

QHOTELS STRIKES GOLD IN GROUP'S RECORD AWARD WINNING YEAR

08/10/2014

QHotels continues its gold streak today after receiving another six Gold Standard VenueVerdict Accreditations for the third quarter, boosting its total number of prestigious VenueVerdict awards and accreditations up to 28 in the last 12 months.

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