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Agency Charter

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QHotels' Agency Charter represents 3,500 members of one team, who all share the same commitment to our agency clients.

 

Our commitment to you. Our Agency Charter:

  • 14 days commission payment from receipt of your invoice
  • 20% off the bill if we fail to deliver
  • Two hour enquiry response time
  • Issues resolved in 24 hours or less. We won't ignore your concerns
  • Plenty of savings to show your client. We always highlight opportunities for savings on all proposals
  • 20% reduction in contracted delegate numbers without penalty 14 days in advance of arrival on training packages
  • Easy to understand terms and conditions written in plain English

In addition, our base commission is now 10% & we pay commission within 14 days!*


 *Terms and conditions apply. 10% is the new base commission level for enquiries made after 1st January 2013 only. Does not apply to agents on preferred commission agreements. Commission is paid within 14 days of receipt of invoice to QHotels. 20% reduction in contracted delegates only applies to Training Packages.

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Awards

VVGS15 VVS15 VVB15 Venue Verdict Group Gold 2013 VenueVerdict No1 Brand 2013 QHotels Venue Verdict award TripAdvisor Excellence Award 2012 Green Tourism Business Scheme

News

Happiness Barometer

23/02/2015

How do you truly test customer satisfaction in your hotels? Award-winning hotel group QHotels has installed a Guest Mood Monitor, placed on reception at two of the hotel group's hotels, Norton Park, in Winchester and The Westerwood Hotel & Golf Resort near Glasgow, to measure how guests are feeling when they check in and out of the hotel.

GUILLAUME LESAGE COOKS UP A RECIPE FOR SUCCESS FOR F&B AT QHOTELS

18/02/2015

Guillaume Lesage has been appointed as Director of Food & Beverage at QHotels, a collection of 27 unique and four-star hotels.

Kelsey MacDonald Announced as Golf Ambassador for Cameron House and Carrick Golf Course

04/02/2015

Cameron House on Loch Lomond and The Carrick Golf and Spa are delighted to announce the appointment of Kelsey MacDonald, as the attached touring professional and ambassador.

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