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Terms and conditions

Please have a little read of this handy information before you book your festive stay with us. For any further questions or special requests please do give us a call and we'll do our very best to help you!


All Christmas and New Year packages are subject to availability and include VAT. The prices are per guest and based on two adults sharing a standard bedroom, otherwise a single occupancy supplement will apply.

Visiting friends & family 

The visiting friends and family prices and festive prices are per room per night and based upon two guests sharing a standard bedroom; a single supplement applies. Please be aware that only a limited amount of bedrooms will be available at this low price, once the allocation has gone then you will be awarded the next available lowest price. These packages are fully pre-payable at the time of booking.  The offer is available on stays from 20th December 2014 - 5th January 2015.

Guaranteeing your booking

To guarantee your Christmas or New Year package you'll need to pay a £50 per guest non-refundable, non-transferable deposit. You can pay by Access, Mastercard, Visa, American Express, Diners, Switch. The balance is payable by 1st November 2014. Bookings made after this date require full payment. You can book by contacting central reservations on 0845 074 0060.

Central reservations are open Monday - Thursday 8am - 9pm, Friday 8am - 8pm, Saturday 9am - 5pm and Sunday 10am - 4pm.


We welcome children to all of our QHotels. Restrictions may be in place for a handful of our New Year's Eve packages which may be for over 18s only. Please check on the individual hotel page in this brochure. A family bedroom may incur an additional supplement. Contact the hotel directly for this information. Children are permitted to use the swimming pools in all QHotels that have a pool and some hotels have splash times for children - please enquire when booking. Babysitting can be provided through Safe Hands Network Ltd. QHotels are not the provider of this service and cannot take any responsibility for the act of any babysitter employed by you. All contracts must be worked out between yourself and Safe Hands. Please call Safe Hands directly on 0844 844 6688.

Your bedroom

You can check in from 3pm on the day of arrival and you will need to vacate your room by 11am the day you depart, unless otherwise stated in an individual hotel package. You can arrange a late check out when you're at the hotel, for a small fee, just contact reception. Majority of the QHotels offer bedrooms for wheelchair users; please contact the hotel directly to ask for more information. We will do our best to accommodate special requests.

Room supplements

Supplements apply for single room occupancy. This varies depending upon hotel. Supplements also apply for upgrades to designated Family rooms, Premium rooms, Superior rooms, QStar rooms and Suites and are per room each night. 

Need to cancel?

If an unexpected event or unforeseen circumstances cause you to cancel your Christmas or New Year's Eve package before 1st November, no additional cancellation fees will be charged although all deposits are non-refundable. Any bookings cancelled after this date will be charged for the total value of the package.

Any extra information?

When you arrive at the hotel you'll be asked to provide a credit card to guarantee payment of any extras you have during your stay - such as drinks at the bar or beauty treatments in the spa. Most hotels have a Health Club which is free for you to use throughout your stay. Please note that any spa treatments taken or rounds of golf played will be charged additionally. Some spas may have limited opening times over Christmas and New Year so please check with the hotel directly. Car parking is free of charge at many hotels, however there are a few QHotels where car parking is an additional charge. Again, please check with the hotel directly.

Call 0845 074 0060 to book your Christmas & New Year Breaks

Christmas Party Nights

Already looking to book a Christmas Party?  We have some fantastic packages at 21 of our hotels that are sure to get you and the office in the festive spirit! Our events teams have years of experience in party planning and will take care of every last detail to make sure your night is extra special!

Enquire Today

Christmas Breaks

One, two or three-night Christmas Breaks from £115 per guest*

Make Christmas 2014 a year to remember with a fantastic christmas break with QHotels.  We have a fabulous selection of hotels waiting for you and a wide range of packages and options available to suit any taste.  Whether you want to stay 1,2 or even 3 nights we have some great inclusive packages jam packed with festive activities.

*Based on a one-night break at Crewe Hall

View all our Christmas Breaks

New Year's Eve Breaks

One, two or three-night New Year Breaks from £109 per guest*

Celebrate the end of 2014 in serious style this New Year's Eve.  We have a wide range of New Year's Eve Breaks for 1 - 3 nights that cater to from young to old.  Filled with festive activites, a New Year's Eve Break with QHotels will be an unforgettable one!

*Based on a one-night break at The Cambridge Belfry



New Year Breaks >>

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