People Engagement

We are committed to engaging team members and customers, through their everyday acts, at work and at home.

2015 Objectives and Achievements
 

Existing practices to be introduced into our 6 new hotel acquisition properties, (Oulton Hall, Slaley Hall, Mottram Hall, Belton Woods and Dunston Hall), including email payslips.

  • Completed

Intranet to be introduced to all 6 new hotel acquisitions.

  • Completed

CSR communicated to all 6 new hotels and employees start of engagement process.

  • Completed as part of welcome pack/ongoing inductions

Dedicated marketing/promotional campaign including targeted college 'Futurechef' programme for 11-16yr olds with schools, colleges and Springboard.

  • Completed a number of Hospitality Works initiatives/eestablished contacts and database with all local schools and colleges/diary of activities

2016 aims and current achievements

Continue to reduce Paper within HR/Training

  • Introduction of Docusign for offers of employment (contracts, handbooks and all forms now electronic)
  • Statutory E-learning  - continue to expand
  • Introduction of online skills training within F&B
  • Introduction of personal development online learning

Continue to drive for reduction in travel

  • Ongoing commitment throughout 2016 to reduce travel through increased development of webinars (applications trainer) skype/conference calls, a number of hotels currently exploring car share options

Support reaccreditation of GTBS through ongoing training and awareness

  • Regional HR support for Green Workshops/review of induction content
  • ongoing support via HR towards reaccrediation (original hotels) and first accreditation for relevant resort hotels

Continue to strengthen local partnerships with schools/colleges/local govt agencies etc

  • Supporting Big Hospitality Conversation (event held for c 500 young people at Ashford end of Jan/other hotels held various events. 14-18 March various local events being held to support National Apprenticeship Week
  • Supporting local schools with 'Future Chef' programme inc final for 14 yr olds/drive to commit to placements
  • Ongoing events/activities throughout the year with local school and colleges ie visits/presentations/teachers industry days (eg held recently at The Midland etc

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